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Copyblogger Weekly Wrap

by Johnny B. Truant on March 26, 2011

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My birthday was on Wednesday (I turned 17 and my dad says I can drive his car to the prom – SCORE!), and I got about fifty billion of those little Facebook notifications of people writing on my wall to say Happy Birthday. Got a ton of tweets saying the same. And now I think I get it. Mark Zuckerberg isn’t any kind of a genius who recognized the need for a comprehensive network of interpersonal connections.

Clearly he was just a guy whose birthday was perpetually forgotten.

Anyway, consider that as you read social media posts here on Copyblogger. Rather than asking whether what you’re doing will expand your reach, instead ask if it’ll get you more birthday salutations.

Here’s what happened this week on Copyblogger:

Monday:

How a Single Bullet Can Get a Customer to Buy

This post is about the power of outstanding, compelling bullet points in copy, and how just one great bullet point can make a sale, but I found myself instead thinking about silver bullets. A silver bullet wouldn’t get you to buy, but it would keep werewolves away. NOTE: I once went running under a full moon and actually had the thought that the pepper spray I carry for angry dogs wouldn’t stop werewolves.

Read the full post here.

Tuesday:

109 Ways to Make Your Business Irresistible to the Media

Posts like this one are always painful for me because I can’t stop thinking about the insane amount of work that goes into them. You want 109 ways to make your business irresistible to the media? Well, guess how many fully fleshed-out ways there are in this post to do just that? That’s right: thirty-seven. Or possibly more.

Read the full post here.

Wednesday:

The Simple 5-Step Formula for Effective Online Content

This is a really good post about how to create content that will help grow your business… the Copyblogger way. Some of it’s advice you’ve probably heard before but could stand to hear again, and some of it feels totally fresh. And sure, it’ll help you develop a good content marketing strategy, but the big question is: Why was there no mention of werewolves? Every other post this week besides Tuesday’s, Thursday’s, and Friday’s had a strong werewolf focus. Let’s keep on task here, people.

Read the full post here.

Thursday:

Write Better Copy with Set-ups, Open Loops, and Emotional Payoffs

This post about seducing your audience by first setting them up and then paying them off is pretty awesome once you realize that there’s no lust, sting operations, or bribery required. Want to deliver an emotional “big payoff” that will entice readers and keep them coming back? Well, you’ve got to do the steps beforehand that build tension and make the payoff possible. Also learned: Why I need to start wearing fake pearls more often.

Read the full post here.

Friday:

The Critical Online Marketing Question You Need to Answer … Now

I’ve heard the crux of this episode of the IMfSP podcast called “Shiny Object Syndrome,” and I really like that expression because it conjures up much funnier imagery than does any talk of “fad strategies” that distract you from doing the things that matter in your business. Imagine a guy looking around and saying, “Ooh, shiny!” every few seconds and then ask yourself if you want to be that guy. Because if you do, you’re definitely a party and I want to meet you.

Read the full post here.

This week’s cool links:

About the Author: Johnny B. Truant specializes in selling through stories and is the proud creator of The Badass Project, a site profiling amazing people who make your excuses look stupid.


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Copyblogger Weekly Wrap

by Johnny B. Truant on December 18, 2010

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Sales and marketing is all about reframing, so after getting nailed with snow last week, I decided to make the most of the next round: the huge “snowpocalypse” due to arrive early this week. I would bend it to my will. I would use it for nefarious business purposes.

So I thought: What if I did one of my promotions where I set up WordPress blogs for free while buried in my living snow tomb? That sounded compelling. I talk a lot about story, and this was a fun one: “Man trapped under seven feet of snow keeps warm by doing marketing stunt, eats own foot to survive.” Man, it sold itself.

So I filled the wood bins to overflowing. Made sure both the tractor and generator worked, and filled both with gas. Bought extra gas. Bought supplies. Rented Jingle All the Way.

We got like 2 inches of snow. Next up: my “Overreaction is Underrated” sale.

Here’s what happened this week on Copyblogger:

Monday:

How to Find the Gold in Your Business

If you’re myopically focused on how much traffic, tweets, or comments you get, I’d argue you’re looking in the wrong place if sales aren’t going up accordingly. This post is all about how to take the large amount of “raw material” that passes your online home every day and sift through it to find your “pure gold” customers. (NOTE: “pure gold customers” are not the same as “Solid Gold dancers” in at least 9 out of 10 cases.)

Read the full post here.

Tuesday:

How to Make People Give a Damn About Your Business

So you’ve accepted that you’re telling a story with your marketing, but still your readers are saying, “Frankly Scarlett, I don’t give a damn about your business,” and then you realize the war is over and you still have your beloved plantation and tomorrow is another day, right? Well, cool, but you still want people to give a damn because we don’t all live in the old South. So, you should really read this post to learn how “putting something at stake” can keep people riveted to that story of yours.

Read the full post here.

Wednesday:

Tim Ferriss on How to Reinvent Yourself with Blog Marketing: IMfSP Radio # 6

Man, I’m jealous as hell of Brian for getting this chance to talk to Tim Ferriss, who is one of my personal heroes. But you can be there vicariously by listening to this episode of IMfSP Radio, where these two dudes talk about how Tim used blogging and “blogger outreach” to propel himself to bestsellerdom and interwebs phenomenon.

Read the full post here.

Wednesday, part 2:

Get a Copyblogger T-Shirt, Help a Child Learn to Read

If you get a Copyblogger T-shirt, the fine and goodhearted folks at Copyblogger will donate 100% of the profits to the childhood literacy program Reading is Fundamental, also known as RIF. I recommend doing this because not only are the shirts spiffy, but you’ll also be supporting an organization with a good acronym. (For contrast, here are some real-life examples of bad acronyms I have seen: WTF, LOL, and FUD.)

Read the full post here.

Thursday:

Donald Trump’s Top Three Tips for Dominating Your Niche

There’s a lot we can learn from Donald Trump, be it his business acumen, his hair styling regimen, or his ability to consistently hook up with hot Eastern European women. This post has three hot tips for the first item on that list, which will naturally augment the last item on the list. (Side note: I once saw Donald Trump speak. He was barely coherent in his message. It’s like he said, “Screw you, I’m Donald Trump! I’m not going to prepare or have a point.” And I had to respect that.)

Read the full post here.

Friday:

Three Keys to Creating an Online Experience Worth Paying For

How to you create an irresistible reason for people to join you in a membership program? Why, you create an awesome experience for them. It’s not about the stuff… it’s about the experience of getting the stuff. Although I have to admit that I still don’t understand why anyone would pay for an American Express card. Is it the cool look? Because you know, I’ve seen cooler, like ones with monkeys on them and stuff.

Read the full post here.

This week’s cool links:

  • Why Investing in Your Customer is the Best Bet You Can Make: We’re all in this big social media thing (and the business that comes with it) together. It’s time to lean into it, to go all the way, and to reinvest in the people around you.
  • Lady Gaga and me: I was tempted to use this one solely because of the awesome title (which could only have been better if “and” were changed to “is”), but there’s a really important point here. Are you focused on the one person who doesn’t like you or isn’t paying attention? If so, knock it off.
  • The 5 Critical Errors Most People Make When they Start Using Social Media for Business: This one is really good, and the title says it all. Want to alienate and annoy people while getting nothing out of social media? Then do these things.
  • Do Your Readers Have Fan Stories?: Well? Do they? Because they should. Give this post a read, because if you aren’t generating retell-worthy fan stories, you’re leaving a lot on the table.

About the Author: Johnny B. Truant’s “free WordPress blogs setup” promotion ends on Sunday, December 19th. Get yours before it’s all over!


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Fanning the Social Media Flame for Viral Exposure

by Copyblogger Media on November 2, 2010

image of lit match

Are you a content marketer? If so, you have a choice to make.

You can sit around and wait for your content to go viral.

You can hope you’ll get sudden bursts of traffic, hope your readers will spread the word, hope your content will catch fire.

Or you can bring your own matches and lighter fluid to set the dang thing aflame yourself.

As bloggers and content marketers, which will you choose?

Sure, sometimes the passion you have for a subject will be enough to ignite a spark and compel your audience to share your content with their network. Being able to unleash something with such conviction and power that it combusts on its own is great.

Over at my SEO consulting firm Outspoken Media, we’ve been able to do it several times.

Sometimes we post something like The Power of the Unexpected, something that goes hot without us lifting a finger. As content writers, we live for these moments.

However, they almost never happen.

What is more common is that marketers need to fan their content to help it ignite and go viral. And sometimes that means stepping in when an accidental hit shows signs of life. How do you recognize those signs to take advantage? Here are some methods we use at Outspoken Media.

Identifying the spark

You know what’s normal for your community. You know how many comments an average post gets, how many tweets, how many shares, etc.

When you start to see activity that is double/triple what you’re used to seeing, act.

For example, early on we published a post called It’s Not The Recession, You Just Suck. Almost immediately after hitting the publish button I noticed the post being retweeted and passed through social media at a velocity that dwarfed anything we had seen prior.

Once we noticed we had a spark, we jumped in to add fuel and fan it.

Adding fuel to the fire

As soon as you notice a post showing signs of life, it’s up to you to keep the momentum going.

On the social Web, that means keeping the conversation alive. Find people who are talking about your post and encourage them. Respond to comments, engage, fan the debate, and keep the conversation on a healthy note.

When we called out Robert Scoble last year for spreading misinformation, he was the first person to come and engage on our post, and he did so negatively and aggressively.

The tone he set could have killed the conversation right there and caused people to be fearful of jumping in. But we weren’t going to let that happen. Instead, we went in there to engage Robert and show the community this was just the beginning of the conversation that would ultimately take place. We made it obvious that we were still in the post listening, and that everyone who commented would be heard and responded to.

No one wants to hang out at a party that’s dead or on its way out. Its important people see you’re still there.

Another way to add fuel is to allow readers to subscribe to comments so that they’re alerted each time a new voice enters the fray. This will keep them in conversation mode. It’s good for debate, but it’s also good in terms of SEO. The more page views the post receives, the more time people spending reading comments, the more it’s going to give off positive toolbar data to the search engines and help the post appear on an Alexa hotlist.

Fanning a positive flame

So, let me fill you in on something you already know — it’s really hard to have an intelligent conversation on the Internet.

Things always start out okay. Someone chimes in to offer an intelligent opinion and then, almost before your eyes, it devolves into threats, accusations and commentary about who still lives with their mother.

While it’s 100 percent entertaining to watch people have emotional breakdowns in public, conversations that get too far off track hurt your chances of going viral.

As the owner of that community, you’re responsible for fanning the flame in the right direction. When you see personal attacks being made, it’s up to you to steer the conversation back. If you think people are going too far, moderate.

Be careful, though. Viral conversations are typically rooted in debate. So you don’t want to discourage or squash it, but do keep things productive. You need to be the adult in the room, regardless of how good it feels to throw things.

Hitting the social streets

Once you’ve helped fan the flame, hit the streets!

Make sure your piece has been properly submitted to all the right social media sites, that it’s been Stumbled, that it’s on Reddit, that niche social sites are aware of it, and that it’s hit all of the communities and blogs you know are friendly to you.

Once you complete that, look outside your bubble to find other networks that may find your content interesting. What you’re trying to do here is pull people in from other networks so they’ll go out and talk about it with their community, one that doesn’t currently follow you.

It’s great that your own readers are passionate and involved in the conversation, but you want to use the natural sparks to pick up on other readers to help grow your blog and authority.

Tipping off mainstream media

You’ve covered your bases on the social networks, now look toward news sites and blog aggregators that may be interested in the conversation happening around your post.

If you’re part of the marketing community, you want to watch aggregators like TechMeme and TweetMeme. If you have a hot social media story, you want to tip off someone at Mashable. If it’s Google or heavily tech-related, tip off TechCrunch. If it’s a broader tech story, tip off more mainstream outlets, as well.

For example, our post about what we perceived to be brandjacking by Seth Godin received coverage from Business Week. My partner Rae Hoffman’s post on Google’s Real Time Spam Problem was noted in USA Today. And my other partner Rhea Drysdale is often featured on CNN.

These don’t happen by accident. They were opportunities created by tipping off the right people at the right time. This is where having a linkerati list comes into play. It helps you know who to contact for what type of story.

Making sure the post is optimized for SEO

The final thing you want to do is properly SEO your post to capitalize on search.

Going back to our Robert Scoble example, when we saw that taking off, we went back and edited the title tag to include Robert Scoble’s name. It was a small tweak that allowed us to take advantage of Google’s freshness factor and appear in his News results.

It’s a temporary rank, but it made sure that anyone who searched for Robert Scoble that day found our post. Sometimes that’s all you’re looking to do, to help keep the momentum going and get eyes to the page. You have to build awareness.

Content marketers don’t have the luxury of sitting back and hoping something goes hot. It’s up to you to help things take on a life of their own, whether it was planned from the start or you picked up on early signs of success.

Savvy content marketers always have the matches and lighter fluid ready for when a spark presents itself.

About the Author: Lisa Barone has the totally pompous title of Chief Branding Officer at SEO consulting firm Outspoken Media. She tries to make up for the title by blogging Important Stuff on the Outspoken Media blog and being amusing on Twitter at @lisabarone.

P.S.

Want more hot tips on the smartest ways to mix social media, content marketing, and SEO? We’ve got you covered with the free Internet Marketing for Smart People newsletter. It starts with a 20-part series on the most important techniques and strategies you need to know as an online marketer.


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Should Your Content Aim for Traffic or Conversion?

by Sean D'Souza on October 20, 2010

image of woman making a decision

Which articles attract reader attention, bringing you more traffic, more tweets and Stumbles, more eyeballs on the page?

Which articles convert, bringing you more subscribers and sales?

And how do you roll out a strategy that maximizes the twin impact of attraction and conversion?

Head to your local newsstand. The best attraction and conversion techniques are hidden between the pages of two very different magazines: Cosmopolitan and The New Yorker.

Cosmopolitan articles attract

Why does a Cosmo-type article attract more attention?

  • 77 Sex Positions in 77 Days
  • 75 Crazy-Hot Sex Moves
  • 10 Cheap Fun Date Ideas
  • 117 Style Ideas Already in Your Wardrobe

Seriously … 77 sex positions in 77 days?

That’s a lot of daily practice — but the sex isn’t what’s actually attracting readers.

We find it impossible to walk past anything that gives us seven, seventeen, or seven hundred ways to do or achieve something. We’re greedy, and we’re attracted to articles that feed our lust for excess — even excess information.

Most of us are suckers for list posts.

Mostly the articles are just bullet points stacked up against each other that go on forever. Sometimes there’s some meat to the bullet points, but often (especially in Cosmo) it’s just points.

This of course gives you the feeling that you’re learning something — and you are — but there’s no depth to the knowledge.

Cosmo-type articles are light reading. And we like light reading.

Gossip magazines sell like hotcakes for a reason. And just in case you’re thinking attraction is strictly a women’s-interest magazine strategy, you’ll find men’s magazines do it too.

Men’s Health and Money always includes light-reading articles on their covers like “How to Get Rock-Hard Abs” and “7 Secrets to a Richer Retirement.”

In fact, for years Men’s Health ran essentially the same four covers over and over again. They figured out the headlines and formats that were most effective and they just kept running the same ones.

Add light reading and a huge list together and what do you get? The promise of a lot of information without putting much work in to get it.

No wonder we find them so attractive.

Cosmo-style content gets retweeted, shared on Facebook, and sent around all the other social media channels more often, too — because everyone knows other people are attracted to this kind of format. And by sending it on, it makes the person who posted it seem more attractive by association.

If you create articles that offer Cosmopolitan-style headlines and light, easy-reading body copy, you will get the same results that Cosmo has gotten for decades on end. And those results are very good indeed. (That’s one reason Copyblogger has recommended Cosmo as a great resource for headline inspiration.)

New Yorker articles convert

The New Yorker produces in-depth, well-written articles that drive home a specific point.

When you write articles in that same style, you impress the heck out of your reader. They see you’re smart. They see you know what’s going on. And they see you can tell them something they don’t already know.

That impression is so powerful that the reader is compelled to investigate further to see what else you can tell them. The more in-depth articles they find, the more they think you’re a smart person to check in with often — and the harder it is for them to resist the Subscribe button.

This doesn’t just apply to text articles, but to video and audio as well. An in-depth piece in text, audio or video sucks you in. The more time you spend reading, listening or watching something, the more keen you are to follow up with the source.

Those of you who have read the back-of-magazine articles at The New Yorker might be worried this means you have to write incredibly long articles. You don’t.

Being interesting is far more important than going on and on about a topic, and even The New Yorker has plenty of short pieces that still offer great insight.

For a New Yorker-type article, you need depth, detail, and analysis. Those three things empower your reader a lot more than Cosmo-style fluff.

Put more in-depth detail and analysis in your writing, and you’ll see your conversion rates skyrocket.

So which is the best strategy?

It depends on you, of course. Some blogs — just like some print publications — are driven almost entirely by Cosmopolitan-style headlines and copy. Others are driven by the New Yorker style.

But you don’t actually have to choose.

You’ll notice that even Cosmo includes at least one in-depth article per issue. And The New Yorker always has a couple short, lighter items up front. Heck, even Playboy made a name for in-depth articles and attention-getting pin-ups.

You can use both of these strategies at the same time. And you should.

A strategic mixture of both types of articles will not only attract a larger number of clients, but also get you greater conversion.

You can also interlink articles, so that a Cosmo-style short article leads to a more in-depth New Yorker-type article. Or a Cosmo-influenced headline can pull the reader into a piece with more depth than Cosmopolitan ever dreamed of.

In print, magazines normally separate the two styles. The front of the magazine has mostly short, light pieces; the back has longer, more in-depth pieces.

Online, you get to be more flexible. You can drive them from light material to deeper, more detailed content so they get a brilliant mix of both kinds of pieces (you’ll get great SEO benefits, too). They’ll be more attracted to you at the same time they’re inclined to convert and check in with you daily.

If you want to attract attention (that means more traffic, more readers, and more social media sharing), go with Cosmo-style articles. At a minimum, make sure you’ve crafted a drop-dead attention-grabbing headline.

If you want conversion (that means subscribers and paying customers), lean toward New Yorker-influenced articles, with plenty of depth, detail, and thoughtful analysis.

And if you want both, give your readers both. Copyblogger doesn’t settle for just one approach, so why should you?

About the Author: Sean D’Souza offers a great free report on ‘Why Headlines Fail’ when you subscribe to his Psychotactics Newsletter. Be sure to check out his blog, too.

P.S.

If you’d like to get more traffic and more conversion for your site, be sure to pick up Copyblogger’s free email newsletter, Internet Marketing for Smart People. It kicks off with a 20-part series featuring our very best advice on how to grow your online business.


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The Responsible Blogger’s Guide to Dealing with Big Brother

by Erika Napoletano on September 23, 2010

image of surveillance video camera

“What should I be doing better with my blog?”

That’s one helluva question, isn’t it? As someone who blogs to support a thriving business, I think about that question every day.

There are a lot of answers, many of which involve sexy topics like traffic, subscribers, and getting one zillion followers on Twitter.

But when’s the last time you sat down and answered the question above with:

“I should be paying more attention to blogging ethics.”

Not so sexy.

But as bloggers, we have to face facts about the world we live in. It feels like an anonymous platform where we can do and say whatever we want. But 2010 has a lot in common with 1984, and Big Brother comes in some forms that George Orwell never dreamed of.

You need to be aware of one very important fact that many seem to forget:

You can’t unGoogle anything

When you launch your words into the blogosphere and social media universe, you’re laying a digital footprint in concrete. That concrete is the Internet Elephant, and it never forgets.

Old versions of your site are cached. Facebook privacy blunders have ugly real-world consequences. And the Library of Congress is even planning on archiving our tweets. It feels like you can’t be held accountable for your rash words, but you can.

Here are some tips on blogging ethics that will help keep your reputation clean. Especially if you’re going to make blogging a part of your business, you need to protect your interests.

Your comments policy

The bottom line is, it’s your blog and you have ultimate control over what gets posted in your comments section and what doesn’t make the cut.

Please realize that whatever policy you decide on, not everyone is going to agree with you. I personally have a “post all comments” policy, except in instances of spam or blatant self-promoting garbage that adds nothing to the conversation. I also hold all comments that include links from first-time commenters for moderation (legitimate commenters are then white-listed).

Some blogs allow trash talk, some don’t. Some allow profanity, some don’t. Every blogger needs to figure out what to do with the trolls. It’s your blog and your call.

It’s always smart to make your comments policy clear. My developer is working right now on coding my site so my comments policy shows up in a cool style below each post.

If you become known for deleting comments just because the reader isn’t a fawning yes-man, your credibility and authority will suffer. On the other hand, letting the trolls run free or allowing spam to trash up your comments won’t do your reputation any favors either.

Proper accreditation

If you use photos in your blog posts, use legitimate sources for images. (Assuming, of course, you’re not using your own images or photos.)

Photos purchased from stock photo houses usually don’t require photo credit, although a few do. On the other hand, images you get under a Creative Commons license do have various requirements, usually at minimum a credit to the image owner.

This should go without saying, but I’ll say it anyway: Don’t steal other people’s images or words and put them on your blog. That content doesn’t belong to you. It’s unethical and scummy.

When you love a blog post so much that you want to send it to your readers, it is not okay to copy the post and paste it into your own blog or newsletter (even with accreditation) unless you get permission from the blogger.

A better way to show your adoration is to select a handful of quotes (I prefer to stick with no more than 50-100 words) from the post and then provide a link back to the original post, with credit to the author.

Understanding libel

Ohhhhh — legalese! (The recovering attorney in Brian Clark will love this one.)

Some bloggers make a hobby of calling people out for what they consider to be inappropriate practices, stupid decisions, or the like. Other bloggers are just plain malicious.

If you’re going to go down this road, get your ducks in a row first. Read up on what constitutes libel. You owe it to yourself. What you might consider “free speech” could get you into trouble, as the line between opinion and malicious intent can be a very fine one.

Make sure you have a liability insurance policy in place (this is a must). If you’re a member of The Author’s Guild, they offer Media Liability Insurance. You can also contact your insurance agent for a general business policy, but make sure it also covers libel and slander.

You are not invisible

Some people imagine that the internet lets them don a Cloak of Invisibility that bestows permission to do whatever the hell they want.

It’s simply not true. You are responsible for your words on the web (and in life) no matter where you leave them or how anonymous you think you’re being.

I don’t accept anonymous comments on my blog (including commenters who give fake email addresses) and here’s why: it shows me you’re not willing to be held accountable for your words.

If you’re running a blog, there are some pretty cool tools you can use to verify identity or lend at least some level of “real world” status to a commenter you might hold in question.

  • Email address verification tools: Did you know you can check any email address to see if it’s valid? Yep. And it’s free and easy. I use this one on a regular basis, but a simple web search for “verify email address” can point you towards others.
  • IP address verification: Most comment systems (Disqus, InstenseDebate, and WordPress’s built-in system) display the IP address of every commenter to the moderator. I use WhoIs to verify IP addresses (I had to do this just last week for an unfortunate situation). If you continuously receive spam comments or inappropriate comments from a particular commenter, you can block an entire IP address from your blog. If you need help with this, just ping your comments system or hit up the WordPress Codex for tips on combating spam and unwanted comments. Disqus and IntenseDebate have built-in blacklist features.

The best thing I can do here is to put just a bit of healthy fear into you.

You’re not invincible, you’re not invisible, and you have a responsibility to both yourself and your audience.

While you might have been looking for a more entertaining post on ethics (given my propensity for, ahem, colorful language), putting your thoughts out there on the web is serious stuff.

As I said, nothing can be unGoogled. It’s not like a late-night TP-ing of your least favorite junior high school science teacher’s house. Drive-bys don’t work online.

Strong ethical guidelines can keep your brand and keep your blog shop clean. If there are other best practices I’ve missed, lob them into the comments section below. While we don’t want to go all George Orwell, you have to remember that 1984 still applies in 2010 … and beyond (and it’s not such a bad thing).

About the Author: Erika Napoletano is the Head Redhead at RedheadWriting LLC, a Denver-based online strategies consultancy. Her blog, RedheadWriting, is a bastion for “unpopular thoughts and blunt advice — delivered” and consistently strives to say what others won’t (but should) about marketing, social media, business integrity, and life in general.


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