
My birthday was on Wednesday (I turned 17 and my dad says I can drive his car to the prom – SCORE!), and I got about fifty billion of those little Facebook notifications of people writing on my wall to say Happy Birthday. Got a ton of tweets saying the same. And now I think I get it. Mark Zuckerberg isn’t any kind of a genius who recognized the need for a comprehensive network of interpersonal connections.
Clearly he was just a guy whose birthday was perpetually forgotten.
Anyway, consider that as you read social media posts here on Copyblogger. Rather than asking whether what you’re doing will expand your reach, instead ask if it’ll get you more birthday salutations.
Here’s what happened this week on Copyblogger:
Monday:
How a Single Bullet Can Get a Customer to Buy
This post is about the power of outstanding, compelling bullet points in copy, and how just one great bullet point can make a sale, but I found myself instead thinking about silver bullets. A silver bullet wouldn’t get you to buy, but it would keep werewolves away. NOTE: I once went running under a full moon and actually had the thought that the pepper spray I carry for angry dogs wouldn’t stop werewolves.
Tuesday:
109 Ways to Make Your Business Irresistible to the Media
Posts like this one are always painful for me because I can’t stop thinking about the insane amount of work that goes into them. You want 109 ways to make your business irresistible to the media? Well, guess how many fully fleshed-out ways there are in this post to do just that? That’s right: thirty-seven. Or possibly more.
Wednesday:
The Simple 5-Step Formula for Effective Online Content
This is a really good post about how to create content that will help grow your business… the Copyblogger way. Some of it’s advice you’ve probably heard before but could stand to hear again, and some of it feels totally fresh. And sure, it’ll help you develop a good content marketing strategy, but the big question is: Why was there no mention of werewolves? Every other post this week besides Tuesday’s, Thursday’s, and Friday’s had a strong werewolf focus. Let’s keep on task here, people.
Thursday:
Write Better Copy with Set-ups, Open Loops, and Emotional Payoffs
This post about seducing your audience by first setting them up and then paying them off is pretty awesome once you realize that there’s no lust, sting operations, or bribery required. Want to deliver an emotional “big payoff” that will entice readers and keep them coming back? Well, you’ve got to do the steps beforehand that build tension and make the payoff possible. Also learned: Why I need to start wearing fake pearls more often.
Friday:
The Critical Online Marketing Question You Need to Answer … Now
I’ve heard the crux of this episode of the IMfSP podcast called “Shiny Object Syndrome,” and I really like that expression because it conjures up much funnier imagery than does any talk of “fad strategies” that distract you from doing the things that matter in your business. Imagine a guy looking around and saying, “Ooh, shiny!” every few seconds and then ask yourself if you want to be that guy. Because if you do, you’re definitely a party and I want to meet you.
This week’s cool links:
- How to Attract Clients and Fill Your Coaching Practice Using Blogging and Content Marketing: This is a really good post on building up coaching as a service, but what’s not mentioned here is that Chris Garrett admits to having “no skills” at playing Rock Band.
- 12 Insider Techniques to Increase White Paper Leads: This post nails what I think is the problem with most white paper marketing: there has never been a more boring phrase than “white paper.” So here’s how to make them more interesting and compelling.
- It’s arrogant NOT to promote your business: “Keeping it real” and believing that your stuff is so awesome that it doesn’t need promotion is pretty arrogant. Promotion and marketing are the way to go for anyone who wants to get noticed and not be all haughty and jerky.
- Silos, Facebook Advertising, and Opportunity: You should read this post because it contains the sentence, “Facebook is the Justin Bieber of social media, so hot you start to question when the other shoe is going to drop.”
About the Author: Johnny B. Truant specializes in selling through stories and is the proud creator of The Badass Project, a site profiling amazing people who make your excuses look stupid.

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The Responsible Blogger’s Guide to Dealing with Big Brother
by Erika Napoletano on September 23, 2010
“What should I be doing better with my blog?”
That’s one helluva question, isn’t it? As someone who blogs to support a thriving business, I think about that question every day.
There are a lot of answers, many of which involve sexy topics like traffic, subscribers, and getting one zillion followers on Twitter.
But when’s the last time you sat down and answered the question above with:
“I should be paying more attention to blogging ethics.”
Not so sexy.
But as bloggers, we have to face facts about the world we live in. It feels like an anonymous platform where we can do and say whatever we want. But 2010 has a lot in common with 1984, and Big Brother comes in some forms that George Orwell never dreamed of.
You need to be aware of one very important fact that many seem to forget:
You can’t unGoogle anything
When you launch your words into the blogosphere and social media universe, you’re laying a digital footprint in concrete. That concrete is the Internet Elephant, and it never forgets.
Old versions of your site are cached. Facebook privacy blunders have ugly real-world consequences. And the Library of Congress is even planning on archiving our tweets. It feels like you can’t be held accountable for your rash words, but you can.
Here are some tips on blogging ethics that will help keep your reputation clean. Especially if you’re going to make blogging a part of your business, you need to protect your interests.
Your comments policy
The bottom line is, it’s your blog and you have ultimate control over what gets posted in your comments section and what doesn’t make the cut.
Please realize that whatever policy you decide on, not everyone is going to agree with you. I personally have a “post all comments” policy, except in instances of spam or blatant self-promoting garbage that adds nothing to the conversation. I also hold all comments that include links from first-time commenters for moderation (legitimate commenters are then white-listed).
Some blogs allow trash talk, some don’t. Some allow profanity, some don’t. Every blogger needs to figure out what to do with the trolls. It’s your blog and your call.
It’s always smart to make your comments policy clear. My developer is working right now on coding my site so my comments policy shows up in a cool style below each post.
If you become known for deleting comments just because the reader isn’t a fawning yes-man, your credibility and authority will suffer. On the other hand, letting the trolls run free or allowing spam to trash up your comments won’t do your reputation any favors either.
Proper accreditation
If you use photos in your blog posts, use legitimate sources for images. (Assuming, of course, you’re not using your own images or photos.)
Photos purchased from stock photo houses usually don’t require photo credit, although a few do. On the other hand, images you get under a Creative Commons license do have various requirements, usually at minimum a credit to the image owner.
This should go without saying, but I’ll say it anyway: Don’t steal other people’s images or words and put them on your blog. That content doesn’t belong to you. It’s unethical and scummy.
When you love a blog post so much that you want to send it to your readers, it is not okay to copy the post and paste it into your own blog or newsletter (even with accreditation) unless you get permission from the blogger.
A better way to show your adoration is to select a handful of quotes (I prefer to stick with no more than 50-100 words) from the post and then provide a link back to the original post, with credit to the author.
Understanding libel
Ohhhhh — legalese! (The recovering attorney in Brian Clark will love this one.)
Some bloggers make a hobby of calling people out for what they consider to be inappropriate practices, stupid decisions, or the like. Other bloggers are just plain malicious.
If you’re going to go down this road, get your ducks in a row first. Read up on what constitutes libel. You owe it to yourself. What you might consider “free speech” could get you into trouble, as the line between opinion and malicious intent can be a very fine one.
Make sure you have a liability insurance policy in place (this is a must). If you’re a member of The Author’s Guild, they offer Media Liability Insurance. You can also contact your insurance agent for a general business policy, but make sure it also covers libel and slander.
You are not invisible
Some people imagine that the internet lets them don a Cloak of Invisibility that bestows permission to do whatever the hell they want.
It’s simply not true. You are responsible for your words on the web (and in life) no matter where you leave them or how anonymous you think you’re being.
I don’t accept anonymous comments on my blog (including commenters who give fake email addresses) and here’s why: it shows me you’re not willing to be held accountable for your words.
If you’re running a blog, there are some pretty cool tools you can use to verify identity or lend at least some level of “real world” status to a commenter you might hold in question.
The best thing I can do here is to put just a bit of healthy fear into you.
You’re not invincible, you’re not invisible, and you have a responsibility to both yourself and your audience.
While you might have been looking for a more entertaining post on ethics (given my propensity for, ahem, colorful language), putting your thoughts out there on the web is serious stuff.
As I said, nothing can be unGoogled. It’s not like a late-night TP-ing of your least favorite junior high school science teacher’s house. Drive-bys don’t work online.
Strong ethical guidelines can keep your brand and keep your blog shop clean. If there are other best practices I’ve missed, lob them into the comments section below. While we don’t want to go all George Orwell, you have to remember that 1984 still applies in 2010 … and beyond (and it’s not such a bad thing).
About the Author: Erika Napoletano is the Head Redhead at RedheadWriting LLC, a Denver-based online strategies consultancy. Her blog, RedheadWriting, is a bastion for “unpopular thoughts and blunt advice — delivered” and consistently strives to say what others won’t (but should) about marketing, social media, business integrity, and life in general.
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