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Imagine you’re having a discussion with a talkative, hyperactive teenager.

The conversation goes something like this …

We went to the mall, and like, there was this fire in the mall. And we went from there to the movies, but we didn’t have any money and anyway the popcorn machine was broken, and so we didn’t really want to go to the movies without popcorn. But right after that we went to have some pizza and there was this creepy guy outside the store. But listen to this — because that’s not the best part. The best part is that Sylvie dumped Josh, and like, they ran into each other in the street …

Annoying right? Then why do we so often write our web copy just like that teenager talks?

Is there a better way to write a landing page?

When we write copy for our website, we sound a lot like that teenager

We tend to move all over the place with our copy.

First, we’ll try to stuff five different concepts into the headline.

Then we’ll try and fill in too many sub-heads that we want to drive home.

And then our first paragraph attempts to cover all the possible points.

And — like that teenager above — we have the entire story in our heads, but nothing quite gets across to the client.

We’re trying to cover way too many points, way too quickly.

And, as you’ve worked out for yourself, this bouncing and jumping around is exhausting for your reader.

How this mistake unfolds in an actual piece of copy

Let’s take a look at our “teenage talk” problem using a real-life example:

Headline:

Are You Fed Up With Unprofessional Contractors?

Body text:

  • Contractors that don’t call you back or even show up?
  • Are you done with contractors that lack the ability to communicate in a timely manner?
  • How about contractors that run away from problems that crop up during and after a project?
  • Are you completely over dealing with the hacks of the world?
  • Have you had enough of sitting at home, babysitting the people you’re paying?

So what’s wrong with that sequence?

It gets off to a good start. The headline gets my attention without too much of a fuss, particularly if I’m having this problem right now.

But then I start reading and I get between three and five main plots and no sub-plots at all.

How do we know they’re main plots? Because we can list them out and see for ourselves. They all want to take center stage.

  • Main plot 1: Contractors don’t call you back or even show up
  • Main plot 2: They lack the ability to communicate in a timely manner
  • Main plot 3: They run away from problems that crop up during and after a project
  • Main plot 4: The so-called professional is nothing but a hack
  • Main plot 5: You are tired of having to babysit these people

Just like that teenager’s story, it’s possible for us to jump from one to the other, without so much as pausing for a single breath.

So now that we know we’re creating bounce, how do we get rid of it? And how do we still use all the persuasive points we want to cover on our landing page?

How to say exactly what you’re trying to say

Just like an exciting movie or a bestselling novel, your article needs a single main plot. One primary storyline that the reader or viewer is most interested in.

You can also have sub-plots — additional points that make the story more complex and interesting, and continue to hook that reader.

So how do you know which point is your main plot? It’s the client’s most pressing problem.

That’s obvious, isn’t it? You want to get the client’s attention by driving home the biggest, scariest, buggiest problem.

Here’s how we go about it:

Headline:

Write your headline. It should only cover one big, buggy, nasty problem

Body text:

  • Body text 1: Drive home the problems involved with that one point
  • Body text 2: Drive home the consequences of that one point
  • Body text 3: Drive home the solution to that one problem

Move to the next point.

So how does the teenager’s story look in this format?

Headline:

We went to the mall and there was a fire.

  • Body text 1: What happened next at the mall?
  • Body text 2: Then what were the consequences?
  • Body text 3: How did we escape the fire?

With the teenager, she’d complete one story, and move to the next.

And the next …

But you may have made your point with a single story.

So what do you do with the rest of the stuff that you so badly want to get across? You bring it up later.

Let’s see how. But first let’s get back to squaring this in our original example.

Headline:

Are You Fed Up With Unprofessional Contractors …

  • Body text: … That don’t call you back or even show up?
  • Body text 1: Talk in detail about the problems created when the contractor doesn’t call back or show up.
  • Body text 2: What are the consequences? Describe the emotions that the client feels — again, in detail.
  • Body text 3: What’s the best way to avoid this wretched scenario?

And then you present your service:

  • Body text 4: Presenting XYZ contracting company.
  • Body text 5: Drive home the point of how you handle calling your customers back. Describe in detail how you do it — when you show up and how you follow up.

Notice we haven’t gone to Point 2 yet. And yes, I know, you’re itching to drive home that point.

But first, do you notice something?

The customer doesn’t care about your itch. They’re locked in to what you’re saying.

You’re the first person they’ve met who isn’t like that teenager, jumping from story to story.

The customer’s biggest problem is ‘unprofessional contractors that don’t call back or show up’ and you’re talking about exactly that. The customer wants to know more about that story in detail, before they’re ready to move to the next story.

So after you present your company and how it brings that one solution to their problem, you can move on to the next “subplot,” the secondary stories in your copywriting plot.

Roll out the remaining subplots in slightly less detail, in a feature/benefit format that looks like this:

Feature 1: Benefit 1. Describe the benefits of Feature 1 in strong, vivid terms.

Feature 2: Benefit 1. Now write more copy vividly describing the benefits of Feature 2.

And so on with Features 3, 4, 5, 6, 7, 8 — adding benefits, of course, to every one of those features.

You can have as many as 8-10 paragraphs rich with details of the problem and the solutions you bring to the customer.

Having locked into the main problem and seeing how you bring that solution, the customer will happily trundle through the rest of the points, and become more convinced by the word about your ability to solve their problem.

In short, you must have a main plot, then drive it home

Later, pull in the sub-plots, but without the same level of intensity as the main.

Just remember to pick the point your customer cares most about as your main plot. ‘Sylvie dumping Josh’ has more drama than ‘no popcorn at the cinema.’

From there, you’re simply re-telling your story on the landing page.

One plot at a time ;)

About the Author: Sean D’Souza offers a great free report on ‘Why Headlines Fail’ when you subscribe to his Psychotactics Newsletter. Be sure to check out his blog, too.



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Get More Great Content from Copyblogger on Twitter

by Brian Clark on September 10, 2011

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We deliver a lot of daily advice here on Copyblogger. And yet, in the fast-moving world of online marketing, web publishing, and social media, there’s a lot to know.

We share additional content related to copywriting, content, social media, SEO, and online marketing from many sources across the web @copyblogger on Twitter.

Why not join us on Twitter today?



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If you want to quickly build a responsive email list in the next 30 days — especially if you’re just starting online and don’t have a lot of money — the following strategy can get the job done.

Here’s the story:

Several years ago, I was struggling to build my email list and nothing seemed to work.

I wrote hundreds of ezine articles. I tried setting up joint ventures with other list owners. I even added loads of fresh content to my site hoping to attract search engine traffic and leads.

All of these things were helpful, but they didn’t deliver the big “hit” I wanted.

Then one day, I decided to try something completely different. Something entirely obvious …

Hardly anyone was doing what I was going to attempt (must less teaching it).

The simple 30-day email list strategy

What I did was “trade” writing a half dozen press releases to a marketer I knew (who had a big email list) in exchange for plugging my site a set number of times to his list over the course of a month.

Did it work? Oh yeah!

In fact, it only took a few hours to write the press releases, and every time he plugged my site a new batch of leads came in like clockwork. Before long my list was up and running with dozens of fresh, new responsive subscribers.

The total cost? A few hours of my time doing something I enjoyed.

And guess what?

You can do the exact same thing.

You probably have a skill other email list owners in your industry want.

It could be writing … web design … programming … SEO … editing audio/video … building websites … or just about anything a list owner in your industry can use.

If you simply find these email list owners, you can leverage your time and skills to build your list by trading that skill for endorsing your website.

Of course, the “devil” is in the details, isn’t it?

How — exactly — do you find deals like this?

Here’s 5 ways you can get going on as early as today:

1. Intentional social media networking

Mostly, I think social media is overrated as a marketing tool.

But one thing I do like about it is how easy it is to meet people you wouldn’t otherwise get to know.

With FaceBook, for example, you can friend someone and get to know them (by chatting them up about common interests, responding to their updates, etc). Sometimes that can naturally turn into a valuable contact.

That contact may or may not have a list of people who would be interested in your joining your list. But he/she probably will know someone who does and can give you an intro.

2. Ask your colleagues

Chances are you know other business owners.

It can’t hurt to ask them:

“Hey, I want to build my list and am wanting to trade my XYZ service/product in exchange for other list owners plugging me to their list. Do you know someone who needs an XYX service/product?”

All it takes is one referral like that, and you’re off to the races.

3. Forums are not dead

Go to online forums where list owners in your industry hang out and look for people asking questions you can answer.

Don’t try to pitch them your offer. Just answer their questions and be helpful.

Eventually, you’ll create relationships with people you help.

And when the time is right, simply make them your offer to trade.

4. Starting small is not a waste of time

Don’t poo-poo the smaller email list owners!

Someone with a small list is FAR more likely to accept your offer. And, after you’ve helped them, simply ask if they know someone who might be interested in the same deal … and would they mind giving you an intro?

Again, it’s simple referral marketing.

Starting small lets you leverage social proof to the hilt as you work your way up the food chain to bigger list owners.

5. Excel at what you do

Finally, as the great negotiator Jim Camp says:

“The more effective people are, the more we respect them.”

When you’re starting out, it’s tough getting anyone to take your calls. But as you rack up successes … and as people on the lists you’re promoted to see your name … and as word spreads about how groovy you are at what you do …

People will eventually start promoting you without you even asking them.

They’ll want to do it.

It makes them look good to their lists.

Believe it or not, this happens all the time, and it can happen for you, too.

Get good. Then, get better.

Start implementing the simple tips in this article.

Of course, building your list is just step #1. The next step is to monetize your list by mailing offers to your new subscribers.

To learn 24 proven ways to write emails people love reading and buying from, click the link in my bio below and subscribe to my email list.

About the Author: Ben Settle is a direct response copywriter and email marketing strategist. Although Ben no longer accepts clients, he gives away over 700 pages of his bestselling ideas and insights free at BenSettle.com.



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Confessions of a 21st Century Writer

by Johnny B. Truant on August 8, 2011

image of handwritten journal entry

It felt like the walls were closing in, the room growing smaller.

My heart was hammering hard enough that I could see my pulse against the back of my eyes.

I was having trouble breathing, an automatic function that was suddenly requiring conscious thought.

Sounds were too loud. Lights were too bright.

The lab’s normal smell of yeast — food for the stock of fruit flies — had grown pungent, vaguely offensive.

The people around me felt sinister, I avoided them.

I knew — on a primal level I hadn’t visited before or since — that I had to get out. I was trapped in a box, like an animal.

What does any of this have to do with marketing or writing or business?

Funny you should ask …

Turns out, everything.

The movie Footloose, and the battle for your brain

I’ve always been a writer.

Writing is a strange animal. It can be an art and it can be a vocation, but it’s seldom both.

People who write for a living don’t usually think of themselves as artists, and people who write as an art don’t usually make any money doing it.

For me, it was always an art. Oh, sure … as an artist, I knew all about those people out there who made a living by twisting writing into something unnatural — creating nonfiction or ad copy — but that was entirely different from what I did.

That kind of “assembling words into sentences” was, as far as I was concerned, more akin to accounting than writing.

What I did with words was pure, blue-sky creation.

So, accordingly, I did what artists do. I made my art, I let it be what it wanted to be … and when it was done, I tried to sell it.

And I got precisely … nowhere.

The whole of the endeavor — from the time spent creating to the time spent failing at selling — really pissed off the left side of my brain, which was skeptical of this art crap and realistic about its lack of income potential.

Funny organ, the brain. They say the right side handles creativity and the left side handles logic and taking care of business, making the two a bit of an odd couple.

Personally, I imagine the halves of the brain as Kevin Bacon versus Jon Lithgow in the movie Footloose.

The right side wants the left side to chill out and let its hair down. The left side wants the right side to stop that unholy dancing and get a job already.

So while the right side of my brain was busy living the dream, the left side packed its briefcase, put on its dress hat and tie, and hit the streets to find me something productive to do with my time.

“What was I good at that might actually make a buck someday?” it asked.

“Science,” it said.

And this made sense. Really it did. I’d graduated first in my class from high school, then summa cum laude from college with a degree in genetics.

I was good at left-brain stuff. I was good enough, it turned out, to warrant a Ph.D. fellowship at Case Western Reserve University, where I’d get paid (pitifully, but paid nonetheless) to take classes in the A.M. and study fruit flies and electrophoresis in the afternoons.

After graduation, I could get a paid postdoc position or two, then a lucrative job at a research firm or pharmaceutical company.

Problem solved. The left side of my brain was jubilant.

But that’s where the trouble started.

How fruit flies helped make me the writer I am today

When I started at CWRU, I stopped writing. I had to.

I had a long commute, long days in the lab, and a wedding to prepare for back home. I’d been a hybrid right/left-brain guy, but I transitioned.

I became left-focused.

And that would have been fine, except for one thing: I wasn’t meant to do science. I was meant to write.

A very loud, very pushy part of me knew that all along. I disliked everything about CWRU from the day I was offered the fellowship. I disliked the campus. I disliked the work. I disliked the fruit flies the lab used for experiments.

And, even though the people were nice enough, I disliked them for their single-minded focus on science. Don’t these people ever just hang out and be ridiculous? I wondered. Will my casual jokes be wasted, and will they ever understand my pop culture references?

But I ignored all of that, because you’ve gotta make a living. Writing was great, but art almost never manages to pay the rent.

I told myself that the situation I was going into was pretty cool. I got to use fancy machines. I got to play with chemicals. And hey … I was (and still am) interested in science.

So I ignored the voices of protest … until they became insistent.

Until workday mornings started to seem blacker and darker than they actually were. Until I started getting indigestion and a nervous heartbeat. Until I started being spooked by the most innocuous things, and until I started seeking out constant company because being alone terrified me.

Until, eventually, I started to have full-blown panic attacks.

And when that happened, I immediately did two things, both of which came out of instinct.

First, I left my program and the labs and refused to look back. I had no other training and no prospects, but it didn’t matter. This was about survival. I had to leave.

The second thing I did seemed to happen by chance… but looking back now, I see that it was far from coincidental.

I started to write again.

What it means to be a writer

It six took months away from the lab, pursuing a fulfilling, upwardly-mobile career as a Borders Bookstore cafe barista, before I stopped being afraid of my own shadow and began to feel like myself again.

During those months, I didn’t make much money. I didn’t become more realized as a businessperson.

It probably looked from the outside (and to my soon-to-be-in-laws; thanks, Frank and Carole, for hanging in there) as if I were wasting my life. But it didn’t matter. I was free.

And more importantly, I was writing.

The fruit of that tumultuous half-year was a 700-page monster of a humor novel about an uprising at a bagel deli.

It was loosely based on the places and the people I’d known before I’d tried science as a life path, and was my way of going back to a time when I felt fulfilled, happy, and safe. When I’d left that life and begun my “career,” it had felt like a death.

Writing the novel was my way of grieving.

When the novel was done, I tried to pitch it to agents and failed completely, but it didn’t matter. Writing that novel wasn’t about making money or becoming famous.

It was about healing.

That book was about reminding myself who I was, and what I was supposed to be doing with my life.

When I got married the next year, I had to declare my occupation on our marriage license.

At the time, I was still a cafe barista and had never made a dime by writing words, but when the clerk asked what I did, I told him I was a writer. I still remember how saying that made me feel.

You tell people that you’re a writer, and they don’t get it.

They’re mired in the left-brain / right-brain dichotomy, uncertain how you could “be” something that’s usually considered a hobby.

So they’ll ask what you write, and who you write for … but ultimately it comes down to one question: “What does that mean, ‘You’re a writer’?”

I have an answer to that question now.

It’s means everything.

Now, focus.

I see a lot of people who have blogs, so they write posts.

I see a lot of people who are copywriters, so they write copy.

A lot of people who call themselves writers think it’s their job — in various senses of “job” — to put words together. They make sentences. Answer arguments. Explain features and benefits. Create dialogue.

But few ask, Why does what I’m doing matter? Or more to the point: What does it all MEAN?

The best writers have a purpose. They have a reason for doing what they’re doing.

Everything these people write is a right/left-brain fusion, a unique and beautiful thing that manages to convey a point AND express emotion AND drive a business outcome AND move the reader in one way or another.

The best writers don’t just assemble words. They assemble big ideas, and then use those ideas to do big things.

The best writers have a story.

They’ve experienced a life-changing event.

They’ve fought for their ideas.

They hit you with their words so hard, it’s like a violent encounter.

Jon Morrow told me once in an interview (which you can get right here), “When I’m writing a blog post, I literally imagine myself bludgeoning someone with a baseball bat. I want my words to hit them that hard … because you can’t ignore someone who’s hitting you with a baseball bat.”

The best writers want to change the reader.

If a person reads their words but leaves as the exact same person they were when they started reading, the very best writers feel like they have failed.

I want to change you here, today.

I want you to see that writing is the reason I’m here. It’s the reason I was put on this planet. It’s the reason I do what I do, and it’s the reason that, ultimately, I had to find a way to make writing work as my career.

I write almost every day, and I write a lot. I have to … because I don’t want to be reminded again what happens when I stop.

I want you, as a writer, to find that spark within yourself.

If you are a writer and have been simply “assembling words,” I’d like you to stop.

Focus.

And ask what your writing really means to you.

Put that meaning, that purpose, into what you write, and make others feel that meaning, that purpose.

Be bold. Be gentle. Be strong. Be compassionate. Be violent.

And start to change the world.

About the Author: Johnny B. Truant is a writer. You can sign up for his free series on how to start making more money with your own writing here.



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image of selfish road signs

A few weeks ago I decided to open up my coaching services for one day only.

The results of this 24-hour period were gut-wrenching … for my clients.

In this round of consulting I noticed a lot of my clients were — like so many online — focusing their content on precisely the wrong thing.

They wanted to make money by helping people — but in the harsh light of day, their websites painted a very different story.

Results from my consulting questionnaire, the domain names used and content on their sites, made it clear that my clients were consistently focusing on one thing … themselves.

My feedback?

Nobody cares about you.

Now let me show you where your focus should be … [click to continue…]



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