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Audiences

Do You Have What it Takes to be an Effective Leader?

by Sonia Simone on April 13, 2011

image of Jillian Michaels

Last night I tuned in for one of my favorite guilty pleasures — watching The Biggest Loser on NBC.

The episode featured celebrity trainer Jillian Michaels being hurled off of the Auckland Sky Tower, the highest structure in the Southern Hemisphere.

(OK, she had a sort of bungee cord apparatus that kept her from falling to her doom. But you know there were still some cheers).

Michaels is one of those people you either love or loathe. She screams at the contestants. She’s snotty. She calls her workouts “beatings.” Professional trainers cringe at her technique.

She’s also widely adored and credited with inspiring thousands — maybe hundreds of thousands — of people to lose weight. And those contestants she screams at all seem to genuinely love her.

So is she a role model for how we can lead and inspire our audiences? Or an abusive train wreck we should do anything to avoid?

Well … it depends.

Some people truly want a boot in the backside

We have a character inside the Third Tribe who’s got a big personality. He expresses himself strongly, he’s not real big on self-doubt, and he likes to throw down challenges. He’s got a huge heart, but he’s not exactly soft-spoken.

Some Tribers absolutely love his message. He tells them to quit making excuses — to get off their lazy backsides and get to work. And they feel inspired and energized.

Others just want to smack him. My guess is they’re the types who kick themselves enough without any help from anyone else. They find him demotivating, depressing, or just plain annoying.

Some people want empathy and support

Interestingly enough, our outsized friend has a business partner who’s soft-spoken, humble, and empathetic.

He’s extremely effective at helping people overcome their fears, deal with self-limitations, and move forward at their own pace.

Those who prefer the boot-in-the-pants method may not even hear my soft-spoken friend. He’s not the right advisor for them.

But quieter souls are glad he’s there, and they get a lot of value out of his approach. They can follow his advice and benefit from it, where the boot-camp style just leaves them cold.

So which one is the real leader?

You probably have a strong answer — the answer that works for your personality.

You might think our big-voiced friend has the right stuff. That he’s not afraid to tell it like it is. That he gets results.

You might think his soft-spoken business partner would be great at helping people find answers within themselves. That he helps his own tribe find confidence by showing them just how much a shy guy can accomplish.

And in both cases, you’d be right.

I’d last about 10 minutes working out with Jillian Michaels before clubbing her in the head with a barbell. But thousands of people would do anything to train with her.

It’s got to come from you

Putting on someone else’s leadership style will only make you look like a fool.

Can you imagine anything less effective than Gary Vaynerchuk trying to imitate Seth Godin?

Chris Brogan trying to be Donald Trump?

How about Robert Scoble trying to be Arianna Huffington?

Notice that in each of these cases, the reverse is just as ridiculous.

If you’re going to lead your audience (and if you’re running a business online, that should be your goal), you’ve got to start with your own gifts. You can’t put on someone else’s leadership style like some weird costume.

But there’s more to it than just “being yourself”

Every social media pundit tells you to be authentic, to be transparent, to be yourself.

That’s important. But it’s not the whole game.

I’d like to invite you to join us for a new series of webinars and articles on what we call the Authority Rules.

We talk about where leadership really comes from … the elements that go into becoming the valued, trustworthy expert in your topic.

  • How to attract the audience you need to become successful. Until you can attract attention, you can’t play the game, much less win it.
  • How to engage that attention and become the likable expert people trust in your topic. Stop selling and start teaching … it’s more fun and more effective.
  • How to convert that engagement into sales. It’s great to have fans, but happy customers are even better.

And it all kicks off with a special report by Brian Clark outlining The 10 Rock-Solid Elements of Effective Online Marketing.

If you want to lead your market, if you want to win the game of online marketing, you need to know that Authority Rules.

Those who cultivate true authority will thrive. Find out how to get it here.

About the Author: Sonia Simone is co-founder and CMO of Copyblogger Media. Share your leadership style with Sonia on twitter.


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Donald Trump’s Top Three Tips for Dominating Your Niche

by Julien Smith on December 16, 2010

image of Donald Trump

We know his name. We know his brand.

We even know his hair.

But do we know how he does it?

If Donald Trump has created a building in your city, you know it. You not only know he has one, but you know exactly where it is.

Maybe you even know how much it cost. You might even know about buildings he’s developed in other cities.

Are there any other real estate developers you can say that about?

Why do we know so much about The Donald?

This happened to me when I was in Chicago last year. I looked out the window and BAM … there he is again. Trump International Hotel, Chicago.

So what are the methods that The Donald uses, the stuff that can help us find a larger audience, write a better blog, build a better business?

Turns out they’re simple, effective, and unforgettable.

Trump Tip #1: Be everywhere

Are you posting only on your own website? Are you only writing, but not doing videos? Are your ads appearing only where everyone else’s (including your competitors) are? Then you’re missing out on a lot of what you can do to build audience, visibility, and profile.

People need to see your face. They need to feel your energy. They need to see your hair everywhere they go.

If you’re only giving your audience a part of who you are, and only in a certain location, that’s like being a guru on top of a mountain in Bhutan. If no one can find you, you’re not likely to get a lot of disciples.

How about, instead, you participate everywhere you’re allowed to? You use every medium to which you’re allowed access?

Trump Tip #2: Don’t pay cash

The Donald may be rich, but do you really think he pays cash — whether to develop real estate or to access new audiences? Most people misunderstand how business works and think that, in many cases, they’re unable to do something that is totally within reach.

When Trump writes a book with Robert Kiyosaki of Rich Dad, Poor Dad fame, do you think it’s because they were like “High five! Let’s write a book together, just for kicks!”

Uh, no.

Top-level players do projects like these to get access to each other’s audiences. Everything is strategic. Everything is done for leverage. And “leverage” is just another word for “I didn’t pay cash to play.”

Same thing when he does Trump University and The Apprentice. All of these are audience plays. Trump doesn’t pay cash, ever.

He trades chips with people who can benefit him.

You can work the same angles. Don’t try to get your audience, or your customers, by buying them. Instead, play the game. Use chips. Think strategically about how you can use leverage to gain access to something you otherwise couldn’t.

Trump Tip #3: Exceed expectations

When I walked into the Trump International Beach Resort in Miami, I was skeptical. What I believed I’d see and what I actually experienced were vastly different.

I was shocked by how polite the staff were. I was stunned by the fact that I actually wanted to spend time there. But most of all, I was shocked by the smell.

Yes, the smell.

The air in the Trump International had a light, fragrant, airy perfume. It was amazing.

Can you shock people? Not with rudeness or vulgarity (necessarily), but with your over-the-top attitude, your expertise, your commitment to doing something great, or your extravagance?

You may not have the ability (or desire) to shock with Trump-like excess. But you can also shock with your appreciation for the little things — the details.

Be Like The Donald?

You may not take The Donald seriously. The hair does make it difficult.

Or you may think you could never translate what he’s done to your own business. It certainly isn’t easy.

But it does have a formula, and this is it:

You have to try.

About the Author: Julien Smith is a consultant, speaker, and New York Times bestselling author who has been involved in online communities for over 15 years –- from early BBSes and flashmobs to the social web as we know it today. Read his blog at InOverYourHead.net.


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image of Johann Sebastian Bach

In the UK, we have a derogatory term for newspapers: chip wrappers. No matter how good, today’s front page wraps tomorrow’s fish and chips.

Bloggers can relate. You slave for hours to write a stellar article that bursts into the limelight for only a few days, or even hours, before it’s forgotten. Readers who find you this week won’t know what you wrote last week, much less last year.

It’s tough to feel like even your best work is destined to become nothing but a chip wrapper.

You may find yourself longing for the good old days when artists had plenty of time to produce their masterpieces, and audiences took their time to appreciate them. Write a good symphony, novel, or sonnet sequence and you could dine out on it for years to come. If only the modern world weren’t in such a perpetual hurry, chasing after the next quick fix.

Tell that to Johann Sebastian Bach.

To us, Bach is one of the giants of classical music, having produced a body of stellar work that his fans never tire of listening to. His music has been performed and recorded countless times.

So it’s easy to imagine him taking his time to compose, treating his art with the leisurely respect it deserved. And when he was done, he must have had plenty of opportunities to bask in the admiration of his fans, as they implored “Play it again Johann!”

The reality was a little different.

The present day interest of audiences in “old” music is a comparatively new phenomenon. Throughout the 17th and 18th centuries, audiences were interested only in new music and kept composers busy producing new pieces for their next performance.

~ Robert Weisberg, Creativity: Beyond the Myth of Genius

Bach spent his career as an employee, composing music to order on a punishing schedule. One such appointment was as Cantor of St Thomas’s Church in Leipzig, a prestigious but demanding role, where he produced a cantata (a musical setting for sacred texts) every week of the year and extra ones for holidays — a total of 60 every year. He held that position for five years.

Bach spent several decades writing an average of 20 pages of finished music a day. Tyler Cowen points out that it would be hard for an experienced copyist to match this rate of production. In other words, it would be difficult to just copy out that much sheet music accurately, never mind composing it.

Yet far from being a hindrance to the great composer, this kind of productivity was actually an advantage. In Creativity: Beyond the Myth of Genius, Robert Weisberg discusses statistical research into the proportion of masterpieces to minor works among great and not-so-great composers.

The researchers concluded that the rate of hits to misses was pretty constant between major and minor composers. The truly great composers produce more masterpieces than the others, mainly because they produced more work overall.

What distinguished them was not effortless genius or leisurely perfectionism, but relentless productivity.

Bach wrote more than 1,000 musical works in his lifetime. We don’t accord them all the same reverence, but we should be grateful for every single one he wrote — because if he had cranked out fewer journeyman pieces, we’d have fewer masterpieces to enjoy.

We also wouldn’t have a handy role model from whom to garner some essential tips for producing masterpieces.

Here are seven lessons you can learn from Bach, to keep your content marketing from being tossed aside like used chip wrappers.

1. Aim high

Bach was a hired musician, but he approached his work as an artist. He knew that the best job security — and chance of immortality — came from having the highest standards.

Don’t think of yourself as a “blogger.” Think of yourself as a writer. And an artist.

Write articles, not blog posts. Never think “Well, I’ve been serving up good stuff for a couple of years now, surely my audience will cut me some slack this week.”

Write the very best you can, every time.

2. Get into productive habits

20 pages of music a day didn’t write itself. Bach didn’t have the benefit of systems like Getting Things Done and fancy tools like 37 Signals or Remember the Milk. But he obviously had a powerhouse approach to productivity.

Writing consistently well requires quality writing time. Make sure you’re spending the most productive time of your day on your writing.

That means getting into a daily and weekly routine that supports this. It also means having productivity systems in place that take care of all the day-to-day tasks, so that it’s easy to forget them during your writing time, and focus 100% on your work.

3. Create content strategically

Bach wasn’t an entrepreneur or a business owner, but he was very focused on achieving his career goals, financial as well as artistic. He wrote with his patrons and his reputation in mind, just as much as the listeners in the church pews. He knew where he was headed — and what he needed to do to get there.

When every article you write fits into the big picture of what your blog is about, and takes you one step nearer your long-term goals, then it’s easier to accept that that particular article won’t be in the limelight for long.

This means taking time out to (re-)evaluate the strategic direction of your business, and making sure everything you write for your blog is aligned with that.

4. Write material that’s strong enough to endure

The St Matthew Passion and Brandenburg Concertos are the ultimate cornerstone content. Bach wrote to a weekly schedule — but with his eye on immortality.

There’s a (brief) time and a place for newsy, topical pieces, but if that’s all you’re writing, you’re producing nothing but digital chip wrappers.

Write articles that will be valuable, searchable and relevant five or even ten years from now. That way your blog will continually grow in value over time. It also makes your job as a writer easier, since you can keep linking back to earlier pieces and reintroducing them to your readers.

5. Rework your themes

Musicologist Norman Carrell has conducted a painstaking analysis of Bach’s compositions, and concluded that more than 200 of his non-vocal works contain borrowings from his own earlier works; and 65% of his cantatas contain similar borrowings from his earlier choral works.

Clearly, he didn’t mind repeating himself — with variation.

Make a virtue of the fact that not everyone in your audience has read everything you’ve ever written. After you’ve been blogging for a while, look back at your archives and ask yourself what themes are right for revisiting.

Chances are your thinking will have changed a little since you wrote those early pieces. You won’t be regurgitating, but revising and extending your ideas. You can also link to those posts, which will both boost your traffic and give your new readers a chance to enjoy your previous work.

6. Riff on other people’s themes

Carrell’s analysis found borrowings from other composers in 80 of Bach’s nonvocal works, and melodies from Lutheran hymns in more than 200 of his cantatas.

This would certainly not have been considered plagiarism, since it was accepted practice for composers to compose variations on themes from past and present composers.

Blogging thrives on cross-linking and cross-fertilization of ideas. It’s one big conversation, right? Other bloggers love it if you pick up one of their themes and riff on it, offering complementary thoughts that extend them in a new direction. You’ll also get the side benefit of seeing other people link to your own best blog posts.

Make your feed reader your Muse from time to time. Just don’t forget to link!

7. Repurpose your blog content

When he sat down with his quill and paper, Bach could never have dreamed of lavish CD box sets stacked up in music stores, or of people downloading his sonatas from iTunes and listening to them on their morning commute.

A great way to repurpose your content within your blog is to create cornerstone pages. But don’t stop there — blog articles can become the basis of e-books, books, videos, podcasts, live seminars and e-learning programs.

I’ve lost count of the number of people who have paid me good money to tell them things in person that are available for free on my blog. Each time you change the format of your ideas, you make them fresh and relevant for a new audience.

Remember why you’re doing this

The historical record shows that Bach was very focused on earning money and building his reputation.

But I defy anyone to listen to his work and tell me that he didn’t love music for its own sake, or that once he sat down to write and got into the flow, he wasn’t transported into another dimension.

Goals are important, but set them aside for a moment. Forget about “why you’re blogging” in terms of outcomes, and focus on why you chose blogging writing as a means to achieve your goals.

Surely it was because you love to write, and the idea of writing for a living is a dream come true? Well if that’s the case, remember how lucky you are to have this opportunity to do what you love, today.

Make the most of it.

About the Author: Mark McGuinness helps artists, entrepreneurs and other creative people achieve remarkable things at Lateral Action and Wishful Thinking. For bite-sized inspiration, follow Mark on @markmcguinness Twitter.


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image of riot police

If you haven’t experienced it, you’ve seen it.

Whether you’re a blogger or a marketer — or both — you’ve seen an audience rise up in revolt the moment someone tries to make a buck.

You’ve sold out! You didn’t disclose!

Whatever the contention, one thing is clear. Something backfired and backfired hard.

Nobody likes having to tip-toe around the fact that you’re in this to make money. Many bloggers end up groveling to their readers by low-balling prices for any product they release.

It is a real shame, too, because there are so many bloggers out there with very large audiences who find themselves incapable or unwilling to monetize by launching a product.

So, this raises a few questions:

  • How do you avoid this issue altogether?
  • How do you prepare your audience for your prices?
  • How can you charge higher prices for your products?

Reciprocity — with a cap

All experienced marketers know about the power of reciprocity. Give a bunch of stuff away and the prospect feels more obliged to give back. Sounds great.

You can, however, take it too far.

As a young father, I’ve learned that you lead by example. If I go around cursing in front of my little girl, all of a sudden she’s going to think that’s normal. Then other parents look at me weird and that’s not much fun.

The same goes for our blog audience.

It’s about establishing a pattern. If your pattern is nothing but free-free-free, then the minute you try to make a buck, it’s like a rock thrown into a cool, calm pond. It disrupts the pattern.

On the flip side, no content marketer can pull off a steady diet of sell-sell-sell. We members of the Third Tribe know that we need to do both. We’re always looking for that perfect balance. We play in the middle ground.

With your blog audience, it is important to show that you’re here to sell as well as to provide valuable free content. That means getting out in front of your audience with an offer of some kind.

Establish a pattern of free-free-free-sell, free-free-free-sell.

Many bloggers have asked me when the right time to monetize is. I always tell them: early.

It doesn’t matter if your audience is small. You want to establish a pattern and you want to do it early in the game.

The Starbucks lesson

If all you ever offer are $7 e-books, you position yourself as a person with low-end products.

In other words, you’re Wal-Mart. And high-end stuff doesn’t usually do well in a Wal-Mart aisle.

So, should you just increase your prices?

Well, yeah! However, you’ll be able to give a powerful “reason why” if you get out in front of the objection and provide a point of positioning.

How does Starbucks get away with charging $3 for a cup of coffee? They did it by re-defining the coffee experience. Instead of walking into a fast-food joint, they’ve provided a nice communal atmosphere with music.

They don’t even have small, medium and large sizes. That’s too similar to fast-food chains and would defeat their positioning. So they borrowed words from the Italian language, and now we routinely ask for “venti” coffees, even at other coffee shops.

How can you change your positioning on your blog? Good design and professional graphics will help provide the right atmosphere. But you can do more.

Offer consulting. Almost anybody in any niche can offer some kind of consulting option on their blog. Even if you’re into underwater basketweaving, you can offer 1-on-1 help to pick just the right pond to dive into for your next basket.

Set your price a bit on the high side. Right now, you’re not really interested if anybody takes you up on it. You just want that offer out there so that (a) it shows people that not all of your expertise is free, and (b) it gives a point of comparison for determining prices for your other offers.

If you charge $100/hour for consulting, then offering a product for $97 starts to look like a bargain. After all, the buyer gets all that information for less than the cost of an hour of time. And the value is real.

Blogging with a strategy in mind

If you want to make money, you need to establish your value.

Many bloggers are great at building up traffic, but establishing their own value seems to fall by the wayside.

So do all the good social media stuff. Provide seriously awesome content. Help people like crazy. Connect with them. Interact.

But . . .

While you’re making all those connections, establish your value. Let them know you’re there to do business, and that you aren’t cheap. Do it with confidence and without apology.

When you do that, you set the stage for them to know, like, and trust you. And then the game is yours to win.

Looking for that balance between connection and doing business? That’s what the Third Tribe is all about. If the idea intrigues you, check it out today, because the price goes up on June 1.

About the Author: David Risley is a full-time blogger who confesses regularly on his blog, Confessions of a Six-Figure Blogger. Tech blogger turned blog marketer, David now shows other bloggers have to turn their blogs into real businesses.


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image of television

The idea of advertising a blog on TV is just plain crazy. Right?

Well, it used to be. But with the introduction of Google TV, that crazy idea isn’t so crazy anymore.

Google TV is part of Google AdWords, and it works much the same way. It’s an auction-based system where you choose the price you want to pay. Obviously, the more you pay, the more people you’re likely to reach. But it’s possible to run an ad on network television for as little as $20.

In the old days (back when I worked as an NBC TV producer), placing TV ads was a big deal. You had to go through individual television stations or hire ad buyers who had special relationships with the networks.

But now with Google TV, just about anyone can create and run TV ads that will air on national TV shows. You can search to find TV programs that match your keywords, target people who are likely to want what your blog offers, and you can even see what ad placements deliver the best results and make adjustments to optimize your strategy.

Why would you even consider advertising your blog on TV?

The average American watches anywhere from 3 to 5 hours of television every day. That means people spend around 13 years of their life in front of the tube.

That sounds a bit sad, but one thing the statistics don’t mention is that more and more people, especially bloggers, spend a lot of that time multitasking. They’re sitting on a couch with the TV on and a laptop open.

You’ve probably noticed that more and more TV ads show web addresses. That’s because advertisers are finding that television is driving people to websites to buy products or find out more about items of interest.

Despite some of the junk, TV is a highly respected medium. It reaches a wide audience. And with more and more cable channels, many shows are now targeted to specific audiences. No matter what your interest, there’s a show about it out there somewhere.

Plus, ads on TV are visual and easy to digest. TV ads work for the same reason that video works online. It’s an effortless way for people to take in information.

So why wouldn’t you at least experiment with TV ads? If you can target the right audience and get the ad fairly cheap, you might find a great payoff. Then again, like anything else, it might flop. You never know until you try it for yourself.

This is a pretty good time to try. Since TV ad buying is down right now, there’s always the chance that your little ad could fill an otherwise empty commercial slot on a major TV show and reach more people than you ever could with the typical promotional tools.

How Google TV works

There’s a lot more to Google TV than I can explain here, but the process is pretty simple.

  1. Log into your Google AdWords account and create your campaign. You select the audience size, set your bid, choose your budget, and select a start and end date.
  2. Choose the programs, networks, or times of day you want. If you have a blog about pets, maybe you want to run your ad on Animal Planet. If your blog is about the arts, perhaps you want A&E.
  3. Upload your TV commercial just like you would upload any other video. There are specifications to follow, but it’s not rocket science.
  4. Track your ads and adjust as needed. You can see where your ads run, the estimated number of people seeing it (called impressions), and other statistics.

If all this sounds familiar, it should. It’s almost identical to running a Google AdWords campaign.

How to create effective TV ads

Okay, you’re a blogger, not a TV producer. So you probably don’t know much about advertising.

But let me clue you in on something. A lot of people who create TV ads don’t know squat. So you really can’t go too far wrong if you just follow some simple advice.

If you’re going to promote your blog, and you don’t want to spend a fortune, you need to keep your ad simple and direct. No fancy stuff. Your goal is to get people curious enough to go to your blog. So follow this simple formula . . .

  1. Get attention.
  2. Present a problem.
  3. Offer a solution.
  4. Direct people to your blog.

Let’s say you have a blog on amateur photography. Here’s how you might write a script for a TV ad to get people to your blog. You’d have both visuals and audio, but here’s just the audio portion.

Are you an amateur photographer? Are you fed up with blurry photos and poor lighting? Frustrated with those great shots you missed? Now CoolPixBlog.com has released a free report that reveals 101 tricks professional photographers use to snap perfect pictures every time. How to get crisp photos with a cell phone camera. The secret of clear nighttime shots without a tripod. How to be ready and never miss a great picture again. Go to CoolPixBlog.com and download your free report now. That’s CoolPixBlog.com.

Pretty simple, huh? Notice how this script follows the formula to get attention (Are you an amateur photographer . . .), present a problem (Are you fed up with blurry photos . . . ), offer a solution (Now CoolPixBlog.com has release a free report . . .) , and direct people to your blog (Go to CoolPixBlog.com . . .).

Google TV offers a tool called SpotMixer, where you can use a library of images, audio, and video, or you can upload your own materials. There’s also an Ad Creation Marketplace where you can find producers, actors, voice over professionals, and other resources who can help create your ad, depending on your budget.

Frankly, I’d suggest mixing something on your own just for a test. As long as you target your ads and follow that formula I gave you, you don’t need anything fancy to work.

If this all still sounds a little crazy, I don’t blame you. But just to show what’s possible, watch this video on Google TV ads to see how a guy who works for Slate.com created a simple ad and ran it on network TV for about $100. And he did it all from his laptop.

If you like, you can also visit my copywriting blog for more details on writing TV commercials, specifically direct response commercials. The formula is a little more detailed here, but the idea is similar.

If anyone has the guts and initiative to try Google TV, please let me know. I’d love to hear your story.

About the Author: Dean Rieck is a recovering NBC TV producer who now writes copy for direct marketing clients coast-to-coast. He shares copywriting tips for smart copywriters like you at Pro Copy Tips.


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