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Paris Hilton has one. Rob Lowe has one too. Even Sharon Osbourne’s got one.

Get your mind out of the gutter people — I’m talking about books.

Even with all their money, fame and extreme overexposure, these people (or, their people) went to the effort to become published authors. Why?

These celebrities already have more money than they know what to do with and dead tree book publishing is supposed to be dead.

So why do these celebrities bother to write (or hire a ghostwriter to write) a book?

I can’t answer for Paris, but Seth Godin has stated that the reason to write a book versus a blog post, ebook, or PDF is to “make change happen.”

Yes, the Emperor of Content Marketing, Godin has published books for years.

Not just ebooks, but real dead-tree printed books with covers.

He says the reason he wrote Linchpin is because, “If you want to change people, you must create enough leverage to encourage the change to happen.”

A book gives you that kind of leverage.

Books change lives

Celebrities usually write books to “set the record straight” or explain the twisted story of their rise to stardom.

They can’t do that with a magazine article or tweet. It takes more than 140 characters to explain why Paris does what she does, after all.

Changing a reader’s opinion requires space — whether it’s transforming your attitude toward Paris Hilton or changing your thinking about how you do business.

A tweet doesn’t often change someone’s life. But books can and do — all the time.

I’ve written my books to help people. Although my books don’t sell quite as well as Seth’s or Paris Hilton’s, I have received countless emails from readers thanking me for the information.

In a small way, my books have changed people’s lives.

They’ve also changed my life.

A book is something tangible you can point to as a repository of your knowledge. Unlike a series of blog posts, a book is organized and works as a cohesive unit. People take books more seriously than almost any other form of writing.

Being a book author gives you a level of credibility like almost nothing else.

Let’s face it, saying you’re a book author has a lot more cachet than saying you’re a blogger.

Where’s your book?

If you’re reading Copyblogger, you’re undoubtedly a writer, content marketer, or some other type of wizard of words.

You’re a writer. Why haven’t you written a book?

Maybe the idea is too big and scary. I’m living proof that it’s not as hard as you might think to face those fears, move forward, and get your book out into the world.

Here are seven secrets Paris and Seth know that you may not know about getting a book written and published:

1. You don’t have to accept rejection

Many people never write their Great American Novel because they think someone might not like it.

We writers are sensitive souls and fear of rejection is real. The secret is you don’t have to accept rejection.

Have you ever heard of Mark Victor Hansen?

He’s one of the guys who wrote Chicken Soup for the Soul — a book that has made millions of dollars and spawned countless spin-off products. Yet, that book was rejected 140 times. Mark believed in his book, refused to accept the rejections, and kept going.

Another secret is that rejection often has nothing to do with the quality of your book or your ideas.

Many rejections relate to a publisher’s business decisions and have nothing to do with you or your writing at all.

2. You can learn everything you need to know

Many authors take a peek at the book-publishing business, get completely overwhelmed, and run away.

It’s a lot like when you started your own business or your blog.

There’s a learning curve.

The secret is to realize that although writing is a creative process, publishing is a business. Publishing a book is going to require work and a bit of education on your part.

For less than $100 worth of books about publishing before you get started, you can save an enormous amount of time, money and aggravation in the long run.

3. You have to market the book

Even if an enormous New York City publishing house publishes your book, you will have to market it.

A first-time author rarely gets help from the publisher. Accept that you will be on your own when it comes to marketing — a fact I’ve discovered first-hand, the hard way.

When you know that you — and only you — will be responsible for marketing your book, you won’t be disappointed.

The key is to think like a marketer before you write the first word of your manuscript.

4. You don’t have to sell your soul to “The Man” (unless you want to)

It used to be that you had to beg a Big Publishing Company to give your book idea the time of day.

You needed an agent and preferably a lot of money. And as noted, the Big Publishing Company could still reject your book on a whim.

Book publishing is different now.

You can publish a book yourself. In the past, self-publishing was often equated to vanity publishing. (In other words, a self-published book was often considered crap.)

But now that idea has been turned on its head. Some people argue that being published by a Big Company is more for “vanity” reasons than anything else. It’s certainly not because of all the great marketing support you’ll receive.

You get to say, “My book was published by Big Company.”

Of course, almost no one outside of New York actually cares about that.

Have you ever looked at a book to check and see which company published it? Me neither.

Your readers don’t care who published the book. They care whether or not the book is good.

In the past, I had a couple of books published by a big company. I started self-publishing my books because it made it possible to release books I wanted to write and make a lot more money.

It’s not just me. Even Seth Godin ditched his publisher and started The Domino Project so he can have more control over his books.

5. Your online presence and knowledge give you an advantage

If you’re here reading Copyblogger, I bet you have a blog.

Or if you don’t, you’re thinking about starting one. Your blog is the beginning of the “author platform” every publisher requires (even if the publisher is you).

Today most books — whether paper or pixels — are sold online.

All the online marketing techniques you use to market your blog or digital products work for a book too. You can leverage what you already know.

A blog also gives you a way to do market research.

Chris Anderson said he wrote many parts of The Long Tail based on comments from his blog.

6. You need to spend time and money on your book

As noted above, publishing is a business.

If you opt to try and get a traditional book publishing deal, it will take time to find an agent, write a proposal, and send out queries.

If you opt to publish yourself, you’ll need to pay for editorial services, ISBNs, and designers.

You need to accept that these investments are part of the business of your book.

7. You will feel resistance at many points during the publishing process

Every writer experiences some level of anxiety about putting a book “out there.”

In his book, The War of Art, author Steven Pressfield talks about the concept of “resistance.” Often authors struggle to get a book out the door.

I’ve written 12 books and worried about each one.

As a bit of an introvert, I worry about putting too much of myself out there on public display or worse, being completely ignored.

The secret is to know that resistance happens; it’s part of the process.

So what’s stopping you?

As a good content marketer, you’re probably churning out articles, blog posts, and ebooks.

So, why not publish a real print book too?

It worked out nicely for Seth and Paris, after all. There’s no reason it can’t work for you.

A book is your legacy.

Why haven’t you written it yet? If you’re stuck, what stopped you? Tell me about it in the comments.

About the Author: Susan Daffron, aka The Book Consultant owns a book and software publishing company in Idaho where she spends most of her time writing, laying out books in InDesign, or taking her four dogs out for romps in the forest. She teaches authors about book publishing, puts on the Self-Publishers Online Conference in May, runs a book author mastermind, and just launched Virtual Writing Retreats, which offer writers accountability, feedback, and the gift of time to get their writing done.

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Every time you publish a blog post or send a message to your email marketing list, your readers learn from you.

But they may be learning something entirely different from what you think.

Your headline might say “10 Tips for Amazing Azaleas” or “How to Change a Tire in 7 Minutes.” And your readers will get some information on that topic from your post.

But readers get more than they bargained for every time they read your content — they’re unconsciously getting an underlying secret message in addition to the more obvious how-to tips.

Each bit of content you write gives your readers a message about who you are.

It’s a hidden message … your headline isn’t “Here’s What I Want You to Know About Me.”

(At least I hope it isn’t.)

But every message in your content marketing is an opportunity to tell readers what you’re about — to convey your personality, your passions, your expertise, and your attitude.

More important, it communicates how all of those things are going to benefit your readers and customers.

Connecting with readers and helping them get to know and trust you is the primary reason for content marketing. You’re hoping when people read your work, they will want to take an action that brings them closer to you — to buy your products or services, subscribe to your blog, tell all their friends about you, or maybe want to collaborate with you.

That’s your secret message. It’s the undertone that permeates everything you write.

If you’re not aware of your tone, you may be sending unintended messages to your readers. Fortunately, it’s not hard to analyze and adjust your tone until it gives off the vibe you want.

Tone problems

Here are a few common tone problems I’ve found on various blogs:

  • Schizophrenic — You’re mad as hell in one blog post, then try to be a rational authority in the next, and crack jokes in the following post. Your tone is all over the place. Result: Readers are confused and not sure which one is the real you. They’re not coming back for more.
  • Annoyingly formal — You sign your blog posts with your full name (including middle initial), company name, street address, and phone number, like you’re addressing a letter to the IRS. You use words such as “moreover” or “therefore.” Your sentences are five lines long. You’re blogging, but your head seems planted in 1897.
  • Speaking in tongues — Every third word you use is industry jargon or an abbreviation, which you never explain. Unless I’m your exact same flavor of tech dork, I’m not reading you.
  • Too cute — You’re using five exclamation points at the end of every sentence, and lots of all-caps and bolding. This makes your blog look like a note you passed to your best friend in high school. You could be an expert in nuclear physics, but with this tone, no one is going to take you seriously.

Tonal mistakes drive away the readers you’re trying to reach. Setting a consistent tone that invites readers in — because it fits both your personality and your blog topic — helps build your audience.

Here are two strategies for decoding and changing your secret message:

Decoder ring for your current tone

The first step to crafting your ideal undertone is to map what your tone is now. To do this, take several of your recent blog posts and extract all the adjectives and descriptive nouns from them. Look at them as a group. These words go a long way toward setting your tone.

Applying this exercise to my own recent blogs, I get a string of words like intuitive, strong, start, great, fearless, raves, “no biggie,” terrific.

Together, these help create the tone I want — empowering and positive about moving up to better-paying writing. My word choice keeps the tone informal and accessible.

If you have a list that repeatedly turns up words like: moron, freaking, weirdo, asinine … you’ve got a pretty rude, snarky tone going on. Maybe snarky works for you and that’s how you want to be known. But if it isn’t, you’ll want to change it.

By the way, if during this exercise you spot a lot of words like: somewhat, not sure, possibly, maybe, and kind of, you’re killing your authority, no matter what tone you’re trying for. Your unintentional secret message is that you’re a giant wimp. Just strike them out and say what you mean.

Decoder ring for setting your future tone

When I work with small-business clients on their blogs, we always do a short exercise before I write any posts. I ask them to describe, in five adjectives, the message they want readers to get about their company.

Maybe your company is smart, personable, efficient, collaborative, and customer-focused. (I could see web improvement expert Sherice Jacob using these terms.)

Maybe it’s irreverent, industry-leading, groundbreaking, innovative, and snarky. (This sounds more like Outspoken Media.)

Or maybe you’re goofy, funny, results-oriented, challenging, and passionate. (Sounds like Johnny B. Truant to me.)

If you can boil your essence down to five words, you can use them as a quick guideline when you’re writing blog posts.

It has an added bonus too: if you have a team blogging at your company or organization, it can help the blog maintain a consistent tone among multiple authors.

It’s usually a fairly easy exercise to do. You know, in your gut, who you want to be on your blog. Or you know your market’s core values. In my experience, it doesn’t usually take more than five or ten minutes to nail down the words that best describe the impression you want to make.

Once you’ve set your compass for the tone you want, implement it in all future blog posts.

Make a habit of reading each post one last time, just for the tone. Adjust any off-kilter words that express personality traits at odds with your five defining words.

Grabbing readers with an edgy tone

There’s nothing wrong with getting audacious, silly, or sexy with your tone — if it’s who you are, it draws readers, and helps your blog accomplish its goals. Actually, pushing the tonal envelope can be a great way to set yourself apart in the blogosphere.

For instance, over on the funny, frank site Toy With Me (their tag line is “nothing risqué, nothing gained”), the bloggers write just like they’re talking to their best girlfriends on the phone. Toy With Me’s sexually explicit, ultra-casual, confessional tone would be the death of many blogs, but for that blog, it’s a perfect fit.

This tone works for them because the site is all about sex toys (which they promote) and sexuality in general. There’s more to the tone, but I’m keeping it G-rated here.

Contrast this with the attitude over at the blog for the popular email marketing firm MailChimp. This company takes its tone from their chimp mascot, putting out messages that they’re frisky, easygoing, fun, friendly, and fast-moving. They’ve positioned the company as a small-business alternative to the industry leaders, so they say things like “Whew!” or discuss their new app, which they’ve named “Chimpadeedoo.”

For a small business that might be intimidated by a bigger, more “professional”-seeming email provider, MailChimp is sending signals with their word choices that they’re a friendlier sort of place. But their tone may also put off the corporate client looking for what they see as a “serious” provider.

Working with a creative or edgy tone can be a tricky tightrope to walk. It’s easy to fall off that tightrope into off-putting crudeness or embarrassing goofiness. Make sure your tone works for the specific customer you’re working to attract.

How about you?

What five words sum up your blog’s secret message? Leave a comment describing the tone you’re going for on your blog. Be sure to include a link to your blog in that field for “Website,” so your fellow commenters can see if your self-description matches what we think your secret message is.

About the Author: Carol Tice strives to be accessible, authoritative, friendly, helpful, and engaging on her Make a Living Writing blog, which was recently named one of the Top 10 Blogs for Writers. Be sure to grab a copy of her free report, 40 Ways to Market Your Writing.


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What’s Your Story?

by Johnny B. Truant on November 16, 2010

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Back in early 2009, Naomi Dunford of Ittybiz announced that she’d taken on a guinea pig. And, because it was Naomi’s guinea pig, it had a fair amount of attitude and tended to swear a lot.

This guinea pig explained its presence in the IttyBiz big picture by telling a story about what online marketing looked like from the average customer’s perspective:

For those of you who haven’t checked it out, IttyBiz’s “Online Business School” course teaches you how to make money online. Let me repeat that phrase, and then we can all go take a shower: “Make money online.” Ugh. The phrase stinks like a Teletubbies reunion. Why? Because nobody thinks that a real person can do it. Not really. They think it’s a scam. Or, they think that gurus can do it, maybe, but not real people…

So I says to Naomi, I says, “Why don’t I use your stuff and your advice to make money online. Publicly. And show everyone that an average guy who’s never done this before can actually do it. And you can coach me through it. Make course-corrections. Turn me into a millionaire. And together, we can make this whole ‘make money online’ thing a reality for everyone”…

Interesting hook, right? Unknown guy who’s never made a cent online before uses blogger/marketer’s product to see if he can make a career out of nothing. It’s the ultimate case study because everyone gets to see that it wasn’t a handpicked, standout success highlighted only after it worked.

And of course, let’s not forget the very real possibility that it may not work — suspense on top of hope!

For anyone who doesn’t know the story above, I was that guinea pig. What I think of as “The Johnny Experiment” on IttyBiz did, in fact, work rather nicely.

In the intervening year and a half, I’ve given some serious thought to why exactly it worked. I decided that while there were a lot of reasons, the magic ingredient was giving people a great story to follow.

What I learned as a guinea pig

Let’s acknowledge and set aside the mechanical, nose-to-the-grindstone factors that went into building my business. I had to work hard, and I had to have skills people wanted (at the time, setting up blogs and websites), and I had to make and then keep my commitments. All very important, but similarly all very known. Is anyone surprised that you need to work hard to build a business, or that you need to know what you’re doing?

But here’s another rhetorical question: Is anyone out there doing all of the above stuff correctly and still getting nowhere? Any talented, hard-working, professional fledgling businesspeople out there who can’t seem to get anything going?

Knowing the skills isn’t enough. If I learned anything outside of the OBS course material and Naomi’s colorful tutelage, it was that in order to succeed in this space, you need for people to like you and to be interested in you. It sounds trivial, but it is absolutely essential.

You don’t just want customers. You want customers who are fans first and foremost. You want a small army of people who love you, who will stick with you and want to know what’s going on with you and tell their friends about you.

The way you do that is through story.

Why your story matters

A lot of details had to fall into place in order for me to turn the story of the average-guy-turned-experiment into an actual business, but the story itself was the hook that made any of it possible. I was a regular guy. The people who read my IttyBiz posts were regular people. Logic said that if I was successful, then they could be too.

But the story thing goes further. It had to. I started my fledgling business by giving things away (first a free report and then free blog setups), but none of that mattered without engaged people to take advantage of that free stuff. I had to keep people coming back, and back, and back.

I wanted to be like a good TV show or a good book. I needed my story to be interesting enough that people wanted to keep following it.

I could beat this to death, but here are a few elements of my story that kept readers tuning back in. Check out how they mirror fiction:

  • I laid out an upcoming journey that was intriguing — not all that different in concept from a long walk to Mordor to destroy a magic ring.
  • I became an underdog — a little fish in a big pond that people wanted to root for.
  • Thanks in part to my public discussion of some really bad financial mojo caused by failing real estate investments, I had established an interesting backstory that readers could see shaped my ethics, morals, and motivation.

Get the idea? Your business needs fans, and even though you’re in the world of nonfiction, you get those fans the way any great serial work of fiction gains fans — by crafting an interesting character and spinning a compelling yarn.

How to craft your story

What I’ve done in creating the story of Johnny B. Truant (which is totally true, but shaped by fictional influences) wasn’t really strategic. I fell into it because I’ve always written short stories and even a “closet novel,” and I’ve read innumerable books written by other talented folks.

But once I realized that stories work and why they worked, I started coaching people in the telling of their own stories. And I’m not alone.

Take the Reinvention Summit. When Michael Margolis asked me to participate in his virtual summit on storytelling (which is going on right now), I thought it sounded interesting. He told me about all of the great people — like 25 of them — that he’d gathered to discuss the importance and the future of narrative and story.

Very cool, but there are dozens of various summit-style products in our sphere every year. I didn’t figure it’d be making any waves or anything, especially given that translating “storytelling” to “business and moneymaking” isn’t easy for some to get.

But I was wrong. I’ve been following this thing and WOW is it a packed and amazing production. Check out the lineup (and check out the price while you’re over there … it’s kind of ridiculously low.)

Every one of the speakers is talking about the use of story in the way I talk about it. Copyblogger has been talking stories as marketing vehicles for a long time, so I should mention now that Copyblogger is a proud media and marketing partner for Reinvention Summit, and, like I said, I’m a presenter.

Why is a conference on story called the “Reinvention” Summit anyway?

  • Because the changes in the world are forcing people to reinvent the stories they tell about themselves or perish.
  • Because the internet is changing as we all reinvent this space.
  • Because careers and lives and styles are being reinvented every day … or they fall apart, as the old paradigms weaken.

My IttyBiz story was also a story of reinvention. I was a real estate investor who was circling the drain, and I had to rethink my entire existence and adjust to avoid being sucked down.

Story is important. Reinvention is important. If you’re stuck, it may be time to reinvent yourself, and tell a better story.

Luckily, you can still join the Reinvention Summit. It’s a huge event, and runs until the 22nd, but you get all of the sessions that have already been conducted (including mine) as recordings.

As for the live events, I’ve never seen something quite so interactive and organized. Chat live, follow and meet and interact on social media, bonus materials and webinars, you name it. A lot of events borrow the name “Summit,” but this actually feels like you’ve attended a live event and are going to individual sessions.

Make the time to craft and start telling your story. It’s important.

About the Author: Johnny B. Truant took his business from nothing to six figures in a year thanks mainly to storytelling as marketing. He’s one of 25+ speakers at the Reinvention Summit, running right now. He also plays the musical blender with his bandmate, Marty the Rabbit Boy.


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6 Online Marketing Mistakes that Will Kill Your Business

by Melinda Brennan on August 11, 2010

image of chalk outline of crime victim

Usually on Copyblogger we talk about how to grow your business, get more customers, increase your conversion rate, build thousands of daily readers, and all the rest of it.

But you also need to know about the factors that will kill off your business. Sometimes it’s a question of attitude, like when you’re sick of it, when it’s only a hobby and you don’t want to take it too seriously, or when you’re equally scared of success and failure.

And then there are just downright mistakes, which, fortunately, can be corrected.

If you want your business to thrive, watch out for these warning signs. Get them straightened out and you’ll get your business on the road to robust good health.

#1: A sucky attitude

Your attitude about your own business will affect everyone else’s attitude about it. Every web visitor, every person you speak to, every twitter and FaceBook contact. They’ll know, without you telling them, exactly how you regard your business.

What are some of the warning signs that your attitude may suck?

  • When you don’t post for weeks on end.
  • When you haven’t put out a new product or service for the last six months.
  • When you say your business would be great if it wasn’t for those $#%^& customers.
  • When you whinge about how hard business is and how all those successful A-listers must have had friends in the right places.
  • When you’re expecting to be an overnight success and you’re surprised that you aren’t both rich and famous after six months.

#2: Marketing to a demographic, not a niche

The best and simplest definition of a niche that I’ve seen is “a group of people with a common problem who congregate together.”

What isn’t a niche? Freelancers are not a niche. Work at Home Parents (mums, dads, or both) are not a niche. Small business owners are not a niche. Copywriters are not a niche. Women over 40 are not a niche, neither are men after retirement.

Those are all demographics — and they’re all groups that I’ve seen people try to market to.

It’s only a niche when they share a problem.

So what’s the problem in your niche, and how are you going to solve it? Where does your niche group together so you can market to them specifically?

It’s a marketing paradox that the more you narrow your niche, the more successful your marketing will be.

Have a look at who you’re aiming at now and ask yourself if it’s a demographic or a real niche.

How can you narrow your message down to their core problem — the one that you solve brilliantly and uniquely?

#3: Looking like a cheapskate

It’s so easy to set up an online business these days — just whack up a WordPress.com or Blogger site and off you go.

Need graphics? Pick up some clip art. Logo and website header? $50 should take care of that if you outsource to the lowest bidder. Business cards? You can get freebies from Vistaprint, why pay money for a designer and printing? Newsletter list? Send that from your desktop with Outlook.

The only problem here is that your business looks cheap. And the overall impression visitors and potential clients get is that you’re (a) broke, (b) cheap and (c) unprofessional.

There are some things you can do free or low-cost and no one will notice. Your website is not one of them.

Don’t get me wrong here, you don’t have to go to the other extreme and mortgage your house to pay for the website. You do have to make sure that your site has a clean, professional look, that it’s easy to navigate, and that your web presence makes you look worth the prices you charge.

#4: Not capturing visitor details

Someone comes to your site, looks around, reads some posts, and then leaves. Sure, they liked it and intend to come back and read some more — but they never do. They forget, lose the url, get busy. And you’ve lost them forever.

I’m amazed at the number of small businesses that don’t have a way to capture visitor details — their names and email addresses. They’re losing customers and making life harder for themselves. It takes time and effort to attract people to your site, so why let them leave without a way to keep in touch?

Set up an email newsletter list (NOT from your desktop, see #3 above) and offer a valuable free report or ebook in exchange for their details. MailChimp is free up to 500 subscribers if money is tight at the start, and you can build from there.

Once you’ve lost a visitor they’re gone forever — along with every person they may have referred you to. Do you really want to let them get away that easily?

#5: Failing to plan long term

Or don’t plan at all. Business plans are for big businesses, and for when you need to go to the bank for capital, right? Wrong!

When you don’t plan you’ll drift. You’ll chase the latest marketing guru and technique, flit from this to that and wonder why nothing seems to work for you. What are you aiming for? What do you expect out of your business? How will you know when you’ve reached it?

You don’t need a 100 page plan full of legalese and possible budgets and financial projections that no-one but your Accountant understands.

But at the very least you do need to know what your aims (goals) for your business are, who you’re marketing to, and what makes you different from everyone else out there.

No plan = No business.

#6: All learning, no action

Are you a ‘gunna’? You’re ‘gunna’ do this and ‘gunna’ do that?

Just as soon as you’ve studied this marketing e-course, read those 136 ebooks, listened to the 84 teleseminars and watched the 78 hours of business videos that you’ve downloaded onto your computer?

How many information products have you bought that you’ve never read, listened to or watched? How many of them have you actually worked through step by step?

We all do this, or rather, don’t do this. Me? I’m waiting for retirement before I work through my resources folder — it’s the only way I’ll ever have the time.

Ebooks, courses, videos and all the other teaching methods are great, as long as you utilize what you’ve learned. Information junkies abound. People who take action on what they’ve learned are rare.

You’ll learn more in your first twelve months of actually running your business and putting yourself out there than you will from any number of books, courses and videos. Information is great, but nothing beats taking action.

About the Author: Mel Brennan is the antipodean force behind both SuperWAHM and the Two Hour Business Plan. You can also catch her on Twitter.

P.S.

Looking for the advice we talked about at the beginning: how to grow your business, get more customers, increase your conversion rate, gain several thousand daily readers, and all of that good stuff? You’ll find it on the free Copyblogger newsletter, Internet Marketing for Smart People. Come join us today!


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How Your DIY Attitude Is Keeping You Poor

by Johnny B. Truant on December 17, 2009

image of hammer and nail

The way people talk, you’d think there are like four customers in the world. Maaaaybe five if you look around really hard — but that’s about it.

So whatever you do, if you’re lucky enough to have one of those customers, you’d better not do anything that minimizes the income you receive from them.

You’d certainly better not share them. You’d better cut your expenses to the bone on the back end, and hey . . . if you know that a competitor is courting one of the other three or four customers? Well, then you’d better get over there and work on stealing them away.

Right now, you’re rolling your eyes at this dumb picture I’m painting. But just for fun — just to see if I’m totally off base — ask yourself the following:

  • Are you willing to partner with someone if it means that you’ll make less profit per customer, but have access to more customers?
  • Are you willing to pay handsomely for referrals — 50% or more in some cases?
  • Would you be willing to share your business with a competitor who does the same basic thing as you do?

If the answer to any of the above is no, then you’re suffering from a scarcity mindset.

You don’t really believe there are a lot of fish in the sea. You believe there are only a few fish. Or, maybe there are more fish way out deep, but in order to get to them, you’ll need to charter a boat, which means trusting some skeevy boat captain. And what happens when you get into a boat with someone who you can’t trust? You get whacked while baiting your hook, like Fredo in The Godfather.

I’m going to suggest getting over that perception.

There are a LOT of fish in the sea. And the sooner you learn to work with other people to help you get them, the faster you’re going to get ahead.

Anatomy of a successful partnership

One of the things I do in my business is set up WordPress blogs for clients. Just a few months ago, I met Genuine Chris Johnson of Flat Rate Web Jobs. Now, Chris does something interesting in his business. He sets up WordPress blogs for clients.

So what did Chris and I do with this apparent conflict of interests? We teamed up, of course.

See, if you do business in the way I tell readers and consulting clients alike, you’ll soon realize that there are “your people” and there are “not your people.” And once you figure that out, you’ll see that most of your seeming competitors really aren’t competitors after all. Even if your services are the same, your people probably are not.

Yes, Chris and I both set up blogs, but our audiences are very different. Chris’s customers come mainly from the offline world and are learning the power of blogging for the first time. My customers usually already understand the internet and the blogosphere.

The way he finds and contacts clients (often including a phone call) is very different than the way I do (social networking and blogging, never using the phone). The questions and pain points that he addresses for clients (”What’s a blog, and how will it help my business?”) are different than the ones I address (”How quickly can I get my blog off of Blogger?”). His packages include a ton of training material. My customers don’t usually need much training, at least in the basics. Accordingly, our prices are fairly disparate.

Lastly, our personal strengths are different, and complementary. Chris is very good at sales and would rather that someone else handle customer service and implementation. Conversely, I don’t want to sell. I’d rather implement and do customer service.

We could pretty easily have decided that we were competitors. Chris could have kept selling his packages, and been bogged down each time with building sites, answering emails, and so on. I could have stuck solely with “my people,” and worked to sell each job I did.

But instead, the partnership has allowed each of us to make thousands of extra dollars a month.

Now, that’s a dramatic example (side note: it gets more dramatic when you realize that Chris dated my wife before I met her, a fact that caught both of us by surprise), but there are a few ways that you can increase your business through strategic partnerships that don’t necessitate seeking out apparent competitors.

Here are a few ways to start small:

1. Get a team

Or at least get an assistant. You can only do so much as one person, and insisting on holding all of the reins yourself ensures that not only will your business not grow past a certain point, but also that you’ll be stressed out and unable to take time off.

2. Start paying for referrals

A lot of people are reluctant to pay for referrals (or to start an affiliate program) because it means shrinking your profit margin.

That’s short-sighted thinking. If you offer commissions to people who send you business, those people send you more down the road.

Remember, a referral is business you would otherwise not have gotten. So be cool and kick a thank-you to the person who sent it your way. For services and tangible products, 10-20% is a good commission rate. For digital products, it should be 50% — or even more.

3. Bundle your products with other people’s products

If you sell your Widget Buster Extraordinaire for $50 and another person sells Widget Smashing Secrets for $50, consider making a deal to sell both products together for $80 and split the profits.

Yes, you’ll make $10 less each time you sell a Widget Buster. But the new Buster + Secrets offer is so much more attractive to customers that you’re almost certain to sell enough more to make up for it.

Don’t be short-sighted. Assuming your margins still support it, 50 sales at $40 is better than 25 sales at $50.

Getting beyond doing it yourself

There’s a certain romance in “going it alone,” especially for bloggers. But taking the DIY (do-it-yourself) mindset too literally just ensures that your business will never be able to grow beyond the capabilities of one person.

Trust me, other people are cool. Partnering with them is fun. And doing so is absolutely the way to accelerate your progress. So have a little faith and try it already.

About the Author: Johnny B. Truant is a website builder and consultant extraordinaire who wants everyone to know that he’s raising his rates on January 1st — so if you’d like to work with him, now’s the time. (Contact him now and he’ll even build you a free blog.) You can also follow him on Twitter, where he’s moderately amusing.


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